Organized and focused Network Analyst seeks employment as part of a dynamic IT team. Well-versed in cutting-edge technologies, as well as telecom operations and systems.Network Administrator experienced in server management, systems analysis and database design.
Help with the selection and sales of optical eye wear for one of the nations largest Eye wear companies. also a certified lab tech able to produce eye wear and fix problems that occur.
As a 3rd key i was one of the management staff helping with scheduling and all other functions needed to help support my store. Also helped with the sales of optical eye wear . Certified lead lab tech in charge of helping with construction of eye wear for consumers.
Was in charge with migration of several WaMu banks to Chase banks after Chase acquired WaMu chain. My functions were to switch out all printers, computers and servers to Chase infrastructure. This was a contract position.
Project Highlights IT support via the telephone, e-mail, and in person, for over 540 end-users. Responsibilities included call escalation, call resolution/troubleshooting, call logging and tracking, and call identification. Supported end-users with products such as MS Office Suites, MS Project, and MS Visio. Other responsibilities included troubleshooting connectivity issues, using call tracking software, and documenting problems.
IT support via the telephone, e-mail, and in person, for over 440 end-users and another 210 remote users... Responsibilities included call escalation, call resolution troubleshooting, call logging and tracking, and call identification. Supported end-users with products such as MS Office Suites, MS Project, and MS Visio Citrix 1.4. Other responsibilities included troubleshooting connectivity issues, using call tracking software, and documenting problems.
helped to design and implement the new course in Cyber security. Self took all classes required to obtain and teach CeH Ethical Hacker and gave all my research facts to the professors in charge of the program to make easier for the student that would be taking it. Helped with the testing of Firewall equipment from Palo Alto for pen testing part of the classes. helped with the assisted teaching of CCNA classes. graduated with a 3.49 Gpa
working on class work needed to transfer in the state of texas to a four year school to get my BA in Cyber SecurityMember of Student Veterans Association.
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