Energetic manager with 15 years experience in high-level executive support roles. Organized and professional.
Award-winning retail sales and customer service expert. Consistently meets commission-based sales goals. Sales Manager who leads a cohesive sales team in consistently achieving aggressive stretch goals.
Dedicated and focused leader who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Excellent communication skills
Compelling leadership skills
Bilingual in spanish
Coordinated all department functions for a team of 7+ employees.
Increased office organization by developing more efficient filing system and customer database protocols.
Developed creative sales strategies of used vehicles to move the inventory quickly and profitably using advertising and on line methods exceeding sales quotas on a consistent basis. Streamlined the operation of the donation, sales and repair shop departments in a very short period of time.
Computed, recorded, and proofread data, records and reports.Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.Communicated with customers, employees and other individuals to answer questions and explain information.
Consistently met and exceeded department expectations for productivity and accuracy levels.Described use and operation of merchandise to customers.Shared product knowledge with customers while making personal recommendations.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.
Communicated with customers, employees and other individuals to answer questions and explain information.Reconciled and reported discrepancies found in records.Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.Worked closely with company executives to identify new business opportunities and routinely participated in the sales process.Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.Contributed to repeat and referral business by using strong customer service and problem solving skills.Organized work records and filed reports. Worked, assisted and supervised sales crew, mechanics. Assisted lenders to secure financing for buyers. Managed all aspects of the dealership.
Achieved a GPA of 4.00
Coursework in Business, Communications and Organizational Psychology
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