Accomplished Regional Sales Development Leader experienced in high-volume, multi-unit, retail and business operations, in the automotive Industry. Spearheaded the growth of the Los Angeles Market . Desires a high-level position in a professional corporate environment.
Conduct quarterly store visits throughout assigned region to assess and measure execution of sales focus areas, identify development opportunities, share best practices, and develop specific action plans to achieve business objectives.
Develops, facilitates, and implements training / workshops for store sales management teams across assigned region (includes LGM and Sales Manager level positions).
Design, communicate, and deploy multiple sales initiatives to improve conversion and the customer experience.
Participate in Management Assessment Panels and other activities to assess talent through all levels of the sales Organization.
Evaluate LGMIT and SMIT training program execution throughout the assigned region. Provide feedback and maintain tracking of candidates to ensure successful execution in each store.
Partner with RVPGM to provide feedback and ensure proper focus related to region and store execution of Sales Focus Areas.
Work with Sales Development Manager to evaluate execution and communication of initiatives in assigned region.
Solicit feedback and conduct observations to evaluate the effectiveness of sales initiatives and provide feedback to Sales Operation and Sales Strategy teams.
Serves as a leader of the sale process and vehicle production and availability by constantly ensuring direction and confidence in the departmental teams and serving as a role model for the appropriate Sales Manager activities and behaviors.
Instills motivation and confidence in all staff members by direct face to face communication and personal involvement in their success.
Remains involved in all functional departments, driving for training, relationship building and teamwork, and serving as a resource in problem solving.
Manages store communications through department heads and ensures delivery in the most appropriate manner.
obtains customer feedback through internal staff, written surveys and face to face interactions with customers to identify and solve problems, helping to ensure achievement of the CarMax Way.
Takes full responsibility for store staffing levels recruiting efforts to maintain desired staffing levels.
Strategizes to achieve stores budgets based on corporate business assumptions and P&L guidelines.
Partners with corporate departments and regional team on critical procedures and human resources issues, and ensures that the store operates using proper guidelines by providing necessary training for consistent execution.
Works with regional team by presenting business results and presenting detailed action plans that address opportunities for improvement.
Minimizes company losses by adhering to the Asset protection policy and ensuring completion of regular physical inventory audits, while remaining fair to customers in transactional and legal contexts.
leads the risk management policy through communication and re-occurring training in order to minimize losses associated with work place accidents.
Champions Company sponsored initiatives, programs and benefits to increase associate participation and buy in to same.
Member of Theta Chi Fraternity
Coursework in Human Resource Management
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