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TTC Marketing Solution - Sales Customer Service Agent Resume Example

Resume Score: 70%

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SALES CUSTOMER SERVICE AGENT
Summary

Administrative Assistant focused on driving productivity by leveraging strong front office management skills.Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.Offering experience in both corporate and non-profit office environments.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Strong problem solver
  • Resourceful
  • Time management
  • Dedicated team player
  • Professional and mature
  • Meeting planning
  • Strong interpersonal skills
  • Mail management
  • Self-starter
  • Understands grammar
Accomplishments

Successfully planned lunches and special events for groups of 12 employees.

Promoted to Sales Trainer

Advanced to Supervisor in short period

Graduated top of class for Food Preparation

Served as Vice President for Southeast Evanston Parents Association

Experience
08/2012 - Current
TTC Marketing Solution - Chicago, IL Sales Customer Service Agent

Inbound / Outbound calls

Excellent customer service

Product knowledge

Problem solve

Updated customer information in database

09/2010 - 06/2011
Harris and Harris - Chicago, IL Collector

Quality customer service

Collected debt for Chicago Traffic Tickets

Set up payment plans

Problem solving

Gathered information for Bankruptcy/Garnishment

Accepted monetary transactions

05/2009 - 01/2010
Harvard Collection Services - Chicago, IL Collector

Placed over 250 calls daily on behalf of service

Provided quality customer service and collected debts

08/2002 - 09/2004
Harte Hanks - Chicago, TX Customer Service/Sales/Trainer

Provided quality customer assistance

Trained incoming agents

Led team that earned ranking as top group for account

Responsible for answering inbound calls and for making outbound calls

08/2000 - 07/2001
Chicago Foundation for Women - Chicago, IL Administrative Assistant

Secretary/Receptionist

Assisted in planing and scheduling daily office activities

Communicated with vendors and business professionals

Offered crisis assistance

Managed office supplies

Education
2009
Cerebral Palsy of Greater Chicago - Chicago, IL, cook Completed: Direct Service Provider Training Program

Recommended for State of Illinois Certification as Direct Service Provider

Completed 40 hours of training in the following competencies: Developmental Disabilities, Human Rights,Abuse & Neglect, Human Interaction & Communication, Service Planning, First Aid & CPR and Basic Health & Safety

2002
Austin Community College - Austin, TX, Travis Received Diploma 2002: Even Start Adult Education Program

Completed 80 hours of training in Basic Computer skills and Parenting

1988
Chicago City College/Teen Cuisine - Evanston, IL, Cook Certified: Family Focus-Teen Cuisine

Completed Food Preparation & Sanitation training, as well as on the job training as a Line Chef and working the salad bar

1985
Evanston Township High School - Evanston, IL, Cook High School Diploma: General
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Resume Overview

Companies Worked For:

  • TTC Marketing Solution
  • Harris and Harris
  • Harvard Collection Services
  • Harte Hanks
  • Chicago Foundation for Women

School Attended

  • Cerebral Palsy of Greater Chicago
  • Austin Community College
  • Chicago City College/Teen Cuisine
  • Evanston Township High School

Job Titles Held:

  • Sales Customer Service Agent
  • Collector
  • Customer Service/Sales/Trainer
  • Administrative Assistant

Degrees

  • Completed : Direct Service Provider Training Program
    Received Diploma 2002 : Even Start Adult Education Program
    Certified : Family Focus-Teen Cuisine
    High School Diploma : General

Where can I find a TTC Marketing Solution Sales Customer Service Agent resume example in Evanston, Illinois ?

This is an actual resume example of a Sales Customer Service Agent who works in the Office Assistants Industry. LiveCareer has 151597 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

Create a job alert for [job role title] at [location].

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