Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Informed customers about sales and promotions in a friendly and engaging manner. Identified prospective customers using lead generating methods and performing an average of 200 cold calls per day.
Formulated and enforced Service Center policies, procedures and quality assurance measures. Demonstrated mastery of customer service call script within specified time frames. Developed effective relationships with all call center departments through clear communication.
Analyzed financial information obtained from clients to determine strategies for meeting clients' financial obligations..Complied with regulatory requirements including FDCPA, USA Patriot Act, Privacy Act
Served as a link between management and clients by handling questions, interpreting and administering meds , vouchers and helping resolve health related problems. Documented all patient information including service plans, treatment reports and progress notes.Charted and recorded information in client files.
[3.8] GPA, Coursework in Marketing, and Travel Tourism Management
Companies Worked For:
Job Titles Held:
Where can I find a Movie Facts Sales Customer Service resume example in Rockford, Illinois ?
This is an actual resume example of a Sales Customer Service who works in the Call Center Industry. LiveCareer has 204641 Call Center resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.