Dynamic Sales Consultant seeks new challenges and opportunities for professional growth and advancement. Brings knowledge of superb customer service skills and willingness to work a flexible schedule.
Skills
Ability to travel
Excellent communication skills
Strong organizational skills
Fluent in English
Dependable and reliable
Active listening skills
MS Office Proficient
Experience
XFINITY/ComcastAcworth, GASales Consultant01/2015 to Current
Provide exceptional customer service with all customer interactions which result in increased sales.
Handles customers inquiries, complaints and issues.
Meeting and exceeding all sales goals and expectations.
Deliver product presentations to customers on potential product needs and make appropriate recommendations.
Maintain, deliver and customize product knowledge, features, benefits and services to suit customer needs.
Utilize retention techniques to retain existing customers from canceling service.
Manage store inventory, order and process equipment transactions, and handle high volumes of cash and other payment activity on POS operation system.
Performs Monthly Cash/Log audits and Closing and Opening Operations.
Travel to multiple Xfinity stores throughout the operating area to offer additional support.
Work nights, weekends and overtime as needed.
BelkKennesaw, GASales Associate01/2009 to 06/2015
Greeted and engaged customers and exceeded daily quotas.
Received Top Seller Award and exceeded Belk rewards program goals.
Advanced product knowledge and outstanding customer service which result in increased sales.
Operated POS registers, processed high volume of cash, credit cards and checks daily.
Maintained floor, stock areas and supported the operations team to secure merchandise.
Recommended products for customer needs and maintain client book.
Resolved customers complaints and concerns.
Education and Training
High School Diploma:BusinessJulia Richman High School, New York, NY, United States
