Windows 95, 98, XP, Vista, 7, Microsoft Office, Access, Excel, Word, & Access
February 2015 to Current
Home AdvisorLenexa, KSSales Consultant
Created, followed up, and maintained all leads through an active pipeline.
Worked with Home Improvement Contractors nationwide to develop a marketing plan through a lead base service.
Built and maintained online profiles for Contractors to increase their close ratios with homeowners.
Completed the entire sales cycle via telephone.
May 2010 to February 2015
YP AT&T Advertising SolutionsOverland Park, KSAdvertising Sales Representative/ Media Consultant
Developed strategic advertising plans for small, medium, and large businesses.
Consulted with clients both in person and over the phone on the best use of their marketing dollars including TV, print, and online campaigns.
Planned, organized, and executed advertising contracts consisting of print yellow pages, direct mail, yellowpages.com, and search engine packages (Google, Yahoo, Bing, etc).
Developed initial concept development, research analysis, presentations, revision work, approval of copy, design, production, art, and final execution of ad campaigns.
Demonstrated great success at building relationships with business owners and served as liaison between multiple departments including sales, marketing, art & design, publishing, customer service, and collections.
Consistently exceeded sales objectives by 20-30% for 4 years.
Identified and resolved customer concerns including dispute resolution, receiving and processing billing information, and collection efforts on delinquent accounts.
Prospected and converted leads generated by a referral channel, marketing campaigns, cold-calling, and industry events.
Developed annual business plan in conjunction with the Sales Manager, which detailed activities to follow during the fiscal year, keeping focus on meeting or exceeding sales quota.
Completed an understanding of pricing and proposal models.
Demonstrated the ability to carry on a business conversation with business owners and decision makers.
Maximized all opportunities in the process of closing a sale Sold consultatively and made recommendations to prospects and clients of the various solutions the company offered to their business issues.
Developed and maintained a database of qualified leads through referrals, telephone canvassing, with face to face cold calling on business owners, hospitals, and school districts, email, and networking.
Assisted in the implementation of company marketing plans as needed.
Demonstrated the ability to gather, submitted detailed business information for underwriting, pricing, and presentation of solutions to identified prospects' business problems.
Maintained accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory, including the use of Microsoft Outlook, Power Point, and Excel to maintain accurate records to maximize territory potential.
Adhered to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
July 2002 to June 2006
Clark's Uniforms CompanyWichita, KSSales Manager
Responsible for sales and profits of the store.
Recruited, hired, trained, evaluated and counseled store employees.
Scheduled, organized and directed assignments.
Maintained, encouraged and possessed "ownership mentality".
Developed and implemented employee performance evaluations and improvement plans.
Effectively managed employee turnover.
Provided a positive working environment and handle Resolved customer problems or complaints by determining optimal solutions.
Utilized labor management tools, including effective scheduling, to maximize productivity, profitability and margins.
Encouraged store employees to take ownership for their performance and career development plans; Performed follow-ups on a regular basis.
Provided exceptional customer service and ensured the employees also provide the same level of service.
Communicated, executed, and managed marketing and merchandising programs.
Conducted regular store meetings.
Maintained adequate store supplies.
Managed store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
Executed and monitored loss prevention.
Managed all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
Assigned service orders to technicians, schedule technicians to perform delivery and installation work at customer sites and ensured a first in/first out workflow.
Prepared technician daily logs and route sheets for review by the District Manager.
Responsible for preparation of work schedules.
Baker University Baldwin City, KSBusiness Administration Masters of Business AdministrationBusiness Administration
Bishop Carroll Catholic High School Wichita Kansas City, KS MO High School DegreeLeadership
Hispanic Chamber of Commerce of Greater Kansas City
2001 Grand Boulevard #700
Wichita State University Wichita, KSPsychology Bachelor of Liberal Arts & SciencesPsychology
Member YP Culture Club 8700 Indian Creek Parkway Overland Park, KS 66220 Title: Member Other Qualifications Highly competitive, self-starter who is extremely organized, disciplined, and goal-oriented.
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