Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Computed Data Reports
Providing customers with service and products to enhance their communication needs. For those already with service, questions about billing, repair and how to use their products .
As service order clerk, responsibilities included entering orders taken by consultlants to provide service to customers. This required getting the customer's name, address, and assigning the correct telephone number for their location, making sure the correct codes for products were entered and when service was established, make sure customer received correct billing of his service.
Responsibilities included taking applications for apartment rental, collecting rental fees, calling maintenance for repairs.
High School Diploma 1962 Academic, Studied at Bennett College, Classes at VWCC, classes at Verison in Organizational Effectiveness, and Motivation.
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