Experienced sales professional highly effective at meeting and exceeding sales quotas on consistent basis. Stay up-to-date on latest market trends and product changes. Seeking to build upon 12years experience in challenging new position as Transit Fare Inspector.
Highlights
Fluent in Amharic
Flexible schedule
Time management ability
Computer Literate, Creative Problem Solving, CRM Systems, Customer Needs Assessment,
Excellent communication skills
Excellent negotiating tactics
Sales force training
Accomplishments
Awarded “Top Performer” for Total Sales.
Acquired over 1200 new customers in 12years.
Experience
Sales consultant February 2014 to CurrentSF Honda - San Francisco, CA
Confirmed that appropriate changes were made to resolve customers' problems.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Greeted customers in a timely fashion while quickly determining their needs.
Engaged with customers in a sincere and friendly manner.
Built relationships with customers to increase likelihood of repeat business.
March 2008 to January 2014ABS- Audi Brand Speacialist
Audi Stevens creek /Penseke Automotive Group - San Jose, CA
Greeted customers in a timely fashion while quickly determining their needs.
Engaged with customers in a sincere and friendly manner.
Recommended Vehicles to customers based on their needs and preferences.
owner/manager March 2005 to March 2008Global Imports - San Jose, CA
Verified details of transactions, including funds received and total account balances.
Wrote sales slips and sales contracts.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Contacted other store locations to determine merchandise availability.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
F&I Manager / Desk Manager January 2004 to February 2005Menlo Mazda - redwood city, CA
Maintained responsibility for management of in-store promotional activities and advertising materials.
Supported the sales team in writing proposals and closing contracts.
Hired and trained sales representatives.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
perform All DMV paper works and print out all documents for customers purchase.
Education
Associate of Science : Pre-Engineering, 1986Canada College - Redwood City, CA.
Pre-Engineering Emphasis in engineering,Science and Math
?
NA : Computer Science, 1989San Jose State University - San Jose, CA.I took upper division courses.
