Software efficient (Microsoft Word, Excel, Powerpoint, Adobe Photoshop, etc.)
Retail sales and trends
New York Police Department
05/2015 to Current
Sales Associate Visual SpecialistAeropostale
Greeted customers entering the store to ascertain what each customer wanted or needed.
Provided an elevated customer experience to generate a loyal clientele.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Assisted and performed numerous monetary transactions as cashier.
Executed in-season pricing strategies, including promotions and markdowns to reach financial targets.
Organized store merchandise racks by size, style, and color to promote visually an appealing environment.Routinely answer customer questions regarding merchandising and pricing.
Recorded hourly transactions goals and end-of-day goals.
Assisted in counting registers and providing daily sales reports.
Assisted in providing daily visuals that appeal to various customers through marketing, promotions and mannequin changes.
09/2013 to 12/2014
ServerAuxiliary Services SUNY － Oswego
Communicated with kitchen staff, dieticians, and doctors to assure compliance with complex and frequently changing dietary need of clients.
Worked stations including pizza, omelet, soup, sandwich, and dessert at a busy cafeteria.
Cleaned and organized eating, service, and kitchen areas.
Assisted in maintaining preparation and service areas in sanitary conditions.
Cleaned and sterilized equipment and facilities.
Greeted each customer with friendly eye contact.
01/2013 to 12/2014
Forensic Science Teaching AssistantChemistry Department in State University of New York Oswego College － Oswego
Supervised and evaluated student's laboratory work.
Guided students in using technology to support educational research.
Led class instruction in Forensic Science when instructor was absent.
07/2009 to 08/2014
Group Leader/Summer Youth ParticipantPolice Athletic League
Promoted language development skills through reading and storytelling as well as mathematical development through counting and problem solving games.
Organized small groups of children and ensured their safety as they transition from indoor to outdoor play.
Administered medication and minor first aid to sick and injured students.
Trained and certified by the American Red Cross in CPR.
Communicated regularly with parents about daily activities and behaviors.
Sparked imagination by helping children discover new things each day.
Interpreted for Spanish-speaking parents and guardians.
Modeled appropriate activities and positive behavior management.
Reported parent complaints and comments to managers.
Education and Training
Bachelor's of Arts and Sciences: Global & International StudiesState University of New York at Oswego College － Oswego, N.Y.Global & International Studies Minored in Forensic Science
High School Diploma: Advanced RegentsManhattan Center of Science and Mathematics － Harlem, N. Y.Advanced Regents
English, Spanish, Portuguese, Latin
Adobe Photoshop, Attention to detail, cashier, color, Excellent communication, Interpersonal skills, CPR, addressing customer concerns, clientele, clients, Customer service, English, financial, first aid, Forensic Science, instruction, instructor, Latin, marketing, merchandising, Excel, Powerpoint, Microsoft Word, Portuguese, pricing, pricing strategies, problem solving, reading, research, Retail sales, safety, sales reports, Spanish, Spanish-speaking
National Honor Society of Secondary Schools-Kenneth Allen Memorial Scholars Chapter-- certified member since April 2010.
Student Recognition from the General Consulate of the Dominican Republic in New York in June 2003.
Police Department City of New York certification of completion of New York City Police Department´s 2003 Youth Police Academy.