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Swarovski North America - Sales Associate/ Sales Manager Resume Example

Resume Score: 70%

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SALES ASSOCIATE/ SALES MANAGER
Professional Summary
Work History
Sales Associate/ Sales Manager, 09/2013 to 10/2016
  • Item set ups for .com accounts - Detailed forms, including content, copy, and images for major ecommerce sites Trade Show management All sales reports i.e.
  • Monthly, Quarterly, and any report requested by sales Organize sales presentations for sales team New account set ups - New account set up forms, accounting forms, EDI forms, IT requests, Accounting and Credit applications, New Customer deal forms Managed all drop ship accounts and Specialty retail channel Developed and executed business plans for accounts using marketing, social media platforms.
  • Created forecasts for all accounts Increased account base by seeking new business Generated 5million dollars annually.
Telesales Specialist, 03/2009 to 03/2010
Swarovski North America
  • Yearly volume in excess of 3 million dollars Performed order entry, all fixture maintenance issues, sold in seasonal programs, made monthly sales calls to all accounts to set and execute monthly selling goals.
  • Answer independent retailer questions regarding product availability, price, yearly selling requirements, and product repair issues.
  • Worked closely with credit department to release orders for credit worthy customers, and advise retailer of any credit related issues.
  • Swarovski North America Analyzed and monitored sales records, trends and economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.
  • Facilitated 8 business development managers throughout the country with daily operations such as order entry, fixture maintenance, daily reporting of sales, worked with credit department to release orders, and also worked with distribution to make sure orders went out on time.
  • Assisted in new store openings and fixture and product line upgrades of established retailers.
  • Answered 1000-1500 emails monthly.
Customer Relations Specialist, 03/2007 to 03/2009
Swarovski North America
  • Assisted consumer customers by phone and email with any repair issues, product issues, complaints, warranty information and general on line ordering questions.
  • Kept detailed records of all customer interactions and followed up directly with customer if issue could not be resolved on initial contact.
  • Answered 150-200 calls daily.
Skills
  • Software
  • MS Word
  • MS Excel
  • MS PowerPoint
  • SAP
  • Sales Logix
Education
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Resume Overview

Companies Worked For:

  • Swarovski North America

Job Titles Held:

  • Sales Associate/ Sales Manager
  • Telesales Specialist
  • Customer Relations Specialist

Where can I find a Swarovski North America Sales Associate/ Sales Manager resume example in Coventry, Rhode Island ?

This is an actual resume example of a Sales Associate/ Sales Manager who works in the Sales Support Industry. LiveCareer has 11316 Sales Support resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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