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sales associate resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Focused Sales Associate with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • Stocking and Replenishing
  • Sales
  • Point of Sale Knowledge
  • Client Service
  • Excellent people skills
  • Sales expertise
  • Merchandising Knowledge
  • Product and Service Sales
  • Exceptional Customer Service
  • Relationship building
  • Problem-solving skills
Work History
01/2014 to Current Sales Associate Vitamin Shoppe Industries Inc | Farmington Hills, MI,
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed, marketed and sold full range of remodeling products.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
12/2000 to 08/2010 Sales Representative Panjiva | Virtual, AL,
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Identified client needs, built relationships and overcame objections to drive sales.
  • Helped resolve client problems quickly with superior customer service.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Built business by hosting and attending events, launching special promotions and reaching out to local experts.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
11/1995 to 08/2010 Sales Representative Panjiva | Virtual, WI,
  • Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
  • Recommended accurate and effective solutions to customers after identifying problems.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Efficiently solved complex problems that impacted management.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
Education
Expected in 03/1993 to to Propietario/ Entrenador Hipico | Instituto Nacional De Hipodromos, Venezuela, GPA:
Expected in 07/1991 to to Tecnico En Seguridad Industrial | Politecnico Alejandro De Humbolt, Venezuela, GPA:
Expected in 07/1990 to to Orientacion Al Turismo | Turismo Instituto De Capacitacion Turistica (CORPOTURISMO), Venezuela, GPA:
Expected in 06/1990 to to Organizacion Y Coordinacion De Eventos | Turismo Instituto De Capacitacion Turistica (CRPOTURISMO), Venezuela, GPA:
Expected in 07/1987 to to High School Diploma | Gran Mariscal De Ayacucho, Venezuela, GPA:

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Resume Overview

School Attended

  • Instituto Nacional De Hipodromos
  • Politecnico Alejandro De Humbolt
  • Instituto De Capacitacion Turistica (CORPOTURISMO)
  • Instituto De Capacitacion Turistica (CRPOTURISMO)
  • Gran Mariscal De Ayacucho

Job Titles Held:

  • Sales Associate
  • Sales Representative
  • Sales Representative

Degrees

  • Propietario/ Entrenador Hipico
  • Tecnico En Seguridad Industrial
  • Orientacion Al Turismo
  • Organizacion Y Coordinacion De Eventos
  • High School Diploma

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