Computer Savvy Patient and Understanding Communication Critical Thinker/Improvisation/Problem Cash Handling Solver Multitasking Customer Service Highly Capable Physical Laborer Workplace Awareness Composure Assertiveness Adaptation Quick Learner/Attention to Detail Innovative Well Mannered and Respectable Optimistic
This job consists mostly of product stocking/processing, pricing, and most importantly customer service. I work in the footwear department as a sales associate but I mostly run the department when the lead is not there. taking on all of lead duties mornings and nights my activities include retrieving shoes for customers, placing item hold requests as well as shipment orders to customers houses', in-depth product explanation and analysis. I have to retrieve and process returns as well as new items for the department. Directing customers and answering the phone is a frequent activity, i must make sure all prices are put up and changed accordingly. New shoe and fixtures models must be setup if need be and properly placed and priced. In the midst of all those activities I must also maintain the departments appearance as well. That along with customer service and being knowledgeable of shoes to increase sales is what this job consists of. Customer interaction is everything and communication with coworkers are also key.
This job was seasonal and mainly consisted of organizing/delivering/retrieving packages. As well as collecting info from customers from time to time.
The job was all about efficiency and good customer service. The interactions with each customer was obviously very brief (even more than usual do to the increase packages from holiday volume) but the time in which you got there, handing them all of the right packages, and how we greeted and conversed w/ the customers during drop offs and pick ups. Time management was key to a successful day. Once me and my planned the day out in our minds the physical lifting, carrying, and pulling was all very easy even with the cold and snow. Overtime was frequent and a lot of prep work was needed
Since high school I've immediately began working, saving up, and exploring my options. I plan on
furthering my education once I find a fitting school, schedule, and financially stability.
Attention to Detail, Cash Handling, Customer Service, Multitasking, Quick Learner, file maintenance, sales, team leading, problem solving
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