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Sales Associate Cashier Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

 

Skills
  • Strong interpersonal skills 
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • High energy
  • Courteous, professional demeanor
  • Flexible schedule capability
  • Guest relations professional
  • Up-selling capability
  • Exceptional communication skills
  • Training development aptitude
  • Proficient in cash management
  • Strategic sales knowledge
  • POS systems expert
  • Goal-oriented
  • achieving sales goals/target set
  • Customer-focused
  • Product stocking
  • Strong communication skills
  • Flexible schedule capability
  • Guest relations
  • Quick learner
  • Strong client relations
  • Goal-oriented
  • Excellent work ethic
  • MS Windows proficient
References

Frankie Macias - Store Manager at Phone City LA

3525 w carson st st 81 , (424)392-5019

Marcelino Jr Prieto - Sprouts

820 N Western Ave, San Pedro, CA (310)528-4938

Roberto Bologna - restaurant owner

3819 Atlantic Ave, Long Beach, CA 90807, (310)971-8757

Work History
09/2016 to Current Sales Associate /Cashier Manager Eye Phone City | City, STATE,
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Helped drive sales goals and achieve monthly quotas.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Operated a POS system to itemize and complete an average of Number customer purchases.
  • Recommended alternative items if product was out of stock.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
  • Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
  • Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
  • Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
10/2015 to 09/2016 Cashier, Meat Department Clerk Sprouts | City, STATE,
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Weighed and labeled products.
  • Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
  • Developed knowledge about products and sales items to answer shoppers' questions.
  • Kept work are clean and organized
  • Met deadlines and worked quickly to ensure product was always out
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register to record all transactions accurately and efficiently.
01/2012 to 03/2015 Server/ Busser La Taverna Cucinna Italiana | City, STATE,
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Assisted with guest inquiries, take-out orders and restaurant cleanliness.
  • Routinely removed trash and debris from restaurant.
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
05/2011 to 11/2011 food runner, busser Trusela's | City, STATE,
Education
Expected in N/A | Business Management El Camino College, Torrance, CA GPA:
Business Management
Expected in High School Diploma | San Pedro High School, San Pedro, Ca GPA:

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Resume Strength

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Resume Overview

School Attended
  • El Camino College
  • San Pedro High School
Job Titles Held:
  • Sales Associate /Cashier Manager
  • Cashier, Meat Department Clerk
  • Server/ Busser
  • food runner, busser
Degrees
  • N/A
  • High School Diploma

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