Dedicated and focused customer service who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Professional and mature
Strong problem solver
Insurance eligibility verifications
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Increased office organization by developing more efficient filing system and customer database protocols.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.Protective Services
Creative Problem Solving:
Exceeded corporate target for customer satisfaction for three months in a row.
. Provided accurate and appropriate information in response to customer inquiries.
. Addressed customer service inquiries in a timely and accurate fashion
. Recorded and filed patient data and medical records.
. Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate HCC information.
. Quickly responded to staff and client inquiries regarding CPT codes.
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