Trained Pharmacy Technician flexible in quickly mastering new technologies and information systems. Detail oriented and focused on accuracy and efficiency. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations. Excels at teamwork, conflict resolution and making sound decisions under pressure.
Opened and closed the store, which included counting cash drawers and making bank deposits. Maintained visually appealing and effective displays. Kept the store neat and orderly. Helped customers select clothing that best fit their personal needs. Consulted with customers on the latest styles and trends. Answered customers' questions and addressed problems and complaints. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Prepared the clients for the hairstylist. Answered phone calls in a friendly, efficient manner. Appointment scheduling and cancellations. Inventory management and organization. Invoice and filing. Maintaining a clean and safe environment for the hairstylists and clients. Provided friendly customer service. Maintained knowledge of each clients personal needs. Entered new client profiles. Building strong client relationships.
Coursework in Basic Pharmacy, Pharmacology, and Pharmaceutical Sciences. Completed internship at Minnich's Colonial Pharmacy on South George Street York, Pa. Trained in retail and industrial pharmacy procedures.
References available upon request
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