LiveCareer-Resume

sales associate resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. I am committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Product Recommendations
  • Order Processing
  • Display Setup
  • Cash Handling
  • Time Management
  • Customer Service
  • Merchandising Knowledge
  • Store Opening and Closing
  • Excellent Communication Skills
  • Documentation and Recordkeeping
  • Listening Skills
  • Sales Expertise
  • Friendly and Outgoing
  • Team Player Mentality
  • Hunter/Farmer Sales Strategies
  • Energetic Self-Starter
  • Reading Comprehension Skills
  • Sales Development
  • Money Handling
  • Customer- and Service-Oriented
Experience
01/2023 to Current Sales Associate Massage Envy | Strongsville, OH,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Adhered to company initiatives and achieved established goals.
  • Used technology resources to assist customers in locating and selecting items.
09/2022 to 12/2023 Crew Member Freebirds | League City, TX,
  • Served teas and shakes quickly for positive guest experience
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Stocked shelves and cases with new or transferred items.
  • Presented orders to guests within anticipated service times.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
05/2019 to 05/2022 Assistant Manager First Fidelity Bank | Norman, OK,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
01/2022 to 02/2022 Cashier Oakland Ice Center | Oakland, CA,
  • temporary position
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
Education and Training
Expected in 05/2021 to to High School Diploma | Seminole State College, Seminole, OK GPA:

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Resume Overview

School Attended

  • Seminole State College

Job Titles Held:

  • Sales Associate
  • Crew Member
  • Assistant Manager
  • Cashier

Degrees

  • High School Diploma

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