5+ years of excellent retail customer support and service. Dynamic multi-tasker with the ability to handle high volume of customers in fast- paced environment, with minimum supervision. Excellent listening skills, oral and written communications.
•Excellent communication skills; with the knowledge of Spanish, verbal and written.
•Extremely energetic, dependable, and self-motivating with high measure of collaborative work integrity
•Ability to grasp new ideas concepts and methods with expertise in MS Office Suite (Word, Excel, Access, PowerPoint), and Adobe Photoshop/ Illustrator
Exceeded store sales by 50% from last year, contributed to more then 50% customer retention. Contributed to promoting and selling "key items" in store for the first time. Improved company's competitive advantage in the marketplace, by providing great customer service in Spanish and English. Enhanced corporate image and helped build company's reputation in its industry.
Greet customers and identify what each customer wants or needs. Open and close cash registers, count money, separate charge slips, balance cash drawers, and make deposits. Maintain knowledge of current sales and promotions, policies regarding payment, exchanges, rental policies and security practices. Compute sale prices, total purchases and receive and process cash or credit payment. Maintain excellent customer service, provide fashion expertise when needed.
Create Jewelry from scratch using upcycled material such as t-shirts. Promote and generate sales online. Create proper displays, pictures jewelry descriptions, pricing, coupons and packaging. Keep currents sales, and promotions up to date. Provide excellent customer service online and keep customers satisfied with product.
Design Jewelry for Julia Lauren Eco Accessories company. Provide design insight, and ideas, Create by hand specialty jewelry using upcycled materials. Provide marketing ideas, such as focusing on how important and different it is to use T-shirt materials to create something useful.
Provided all parents, students and staff information on school events, directory, provided supplies as needed. Managed paper and electronic filing systems, handled and routed mail and operated a variety of office machines such as computers, telephones, fax machine and copier.
Create\visualize an idea using computer based programs and or produce a design by hand. Keep up to date on current style and fashion trends, knowledge of fabric, shapes, and color trends. Understanding design from a technical perspective, i.e. producing patterns, and technical specifications for designs. Sourcing, Sewing, Designing, Sketching skills and Computer skills. Organized and was involved in fashion shows and student showcases.
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