Retail sales professional who excels in fast-paced, deadline-driven environments. Client-focused with broad knowledge of communication and highly effective in the sales process. Hardworking in the service of customers and excelling in delivering the consumers needs and wants through various products and services. Currently learning Russian and Arabic for better lingual communication with others for a more broader international scale. Also Team-oriented, who works well in a collaborative environment, yet thrives on personal sales achievements.
Exceeding all customer service goals. Made all my goals and exceeding in LY and net sales. An avg IPC of 2.18 with a net sale of $22,000 within a seven month period. Weekly sales ranging from $500-$2,135 meeting all sales and deadlines. Supervised team of three staff members. Applied safety procedures and policies as outlined in Department Safety Manual. Consistently exceeded daily sales targets with an average of $350 in sales each day. Routinely helped as many as 20 customers each day in a high-volume retail outlet. Received a 5 out of 10 in “exceed[ing] expectations” ratings on performance reviews. Met monthly sales goals for several months straight.
Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Exceeded targeted sales goals by 95%. Net sale of $22,000. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Placed special merchandise orders for customers in store and online. Demonstrated that customers come first by serving them with a sense of urgency.Verified that all merchandising standards were maintained on a daily basis.Maintained friendly and professional customer interactions.Worked as a team member to provide the highest level of service to customers.
Received and processed cash and credit payments for in-store purchases.Described use and operation of merchandise to customers.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.
Preparing and presenting technical proposals for clients. Led design presentations to product management team of 10+. Developed IT strategic vision and drove key departmental objectives. Created HTML email templates and newsletters for e-mail marketing campaigns. Developing and managing project plans while providing status updates to management. Training new employees and explaining protocols clearly and efficiently. Supervising technical crew (audio engineers, light technician,etc.)
Seasonal. Maintained friendly and professional customer interactions. Looked over the merchandise of an annual International Quilt Market festival. Dealt with Layout and closings. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Issued security badges and visitor passes to employees. Checked passes and credentials of persons seeking to enter the property.
Currently achieving my Marketable certificate and attending for my core classes then transferring to U of H main campus and or taking online courses for Texas State- San Marcos and receiving an MBA in International Marketing.
Classes that bettered my development: English I-IV AP/Honors, French I&II, Algebra II, College Algebra, Environmental Science AP, Art I&II, Multimedia, BCIS, Economics AP/K, Retail/E-tail, Global marketing
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