Highly enthusiastic customer service professional with over twenty years client interface experience.
Dedicated and focused who excels at prioritizing and completing multiple tasks and following through to achieve project goals.
Met incoming customers and provided immediate assistance.Completed purchases with cash, credit and debit payment methods.Worked flexible schedule to accommodate changing customer levels.Answered incoming telephone calls with professional and knowledgeable responses.
Assessed clients' eligibility for federal and state benefits programs.Traveled locally and regionally to conferences, workshops and presentations.Maintained up-to-date and comprehensive electronic and paper filing systems.Conducted month-end balance sheet reviews and reconciled any variances.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets.Researched and identified nutritional components of foods, diets and menu choices.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Provided treatment within scope of practice as defined by state law.Provided primary resident care and assistance with daily living activities.Provided caring companionship to elderly and disabled clients in their home.
Top [number]% of class
Dennis Yarmouth Regional High School
South Yarmouth, Ma.
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