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Sales Associate Resume Example

Resume Score: 80%

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FF
SALES ASSOCIATE
Professional Summary

Sales associate with over 3 years of successful experience in retail and sales. Recognized consistently for performance excellence and contributions to success forever 21 and target. Strengths in Guest & Customer service. Very excellent communication skills, great people skills.

Communicative server/bartender,dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering 2 years of experience providing service to guests at Olive Garden and Chuys mesquite broiler restaurant. Detailed organizer of service operations with versatility in stressful circumstances.

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of restaurant operations and retail. Talented leader with analytical approach to business planning and day-to-day problem-solving, moved up in two companies, originally starting at entry level moving forward to management, acquiring 2 years of management experience.

Skills
  • Bilingual (english/spanish)
  • Excellent people skills
  • Sales
  • Exceptional Customer Service
  • Cash register operations
  • Upselling
  • Professional demeanor
  • Multi-tasking strength
  • Cash Handling
  • Problem-solving skills
  • Strategic Planning
  • Business planning
  • Staff Management
Work History
02/2020 - CurrentSales Associate | Company Name - City, State
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
02/2019 - 11/2020Assistant Restaurant Manager | Company Name - City, State
  • Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Maximized quality assurance by completing frequent checks of line.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Prepared beverages and filled food orders for customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
05/2018 - 02/2019Server | Company Name - City, State
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Served needs of more than 8 tables 2-8 customers per tables during dinner rush
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
05/2016 - 04/2018Sales Associate/Lead Sales Associate | Company Name - City, State
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management as directed.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Informed customers of promotions to increase sales productivity and volume.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
University Of Arizona, City, StateBusiness
Pima Community College, City, StateCriminal Justice
05/2016Tucson Magnet High School, City, StateHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University Of Arizona
  • Pima Community College
  • Tucson Magnet High School

Job Titles Held:

  • Sales Associate
  • Assistant Restaurant Manager
  • Server
  • Sales Associate/Lead Sales Associate

Degrees

  • Business
    Criminal Justice
    High School Diploma

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