Sales Associate Resume Example Brooks Furniture

SALES ASSOCIATE

Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Relationship selling
Dispute mediation
Cash handling accuracy
Inventory control procedures
Merchandising knowledge
Inventory management
Customer Service

Negotiations
Written and oral communication skills
Listening skills
Money handling
Cash register operation
Excellent communication skills
Sales expertise

Experience

Sales Associate
Bothell , WABrooks Furniture/Aug 2017 to Apr 2020

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Sold various products by explaining unique features and educating customers on proper application.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Processed orders through system and coordinated product deliveries.
Offered product and service consultations and employed upselling techniques.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Educated customers on product and service offerings.
Recommended optimal merchandise based on customer needs and desires.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Stayed up to date on store promotions, payment policies and security practices.

Sandwich Maker
Ogden , UTPcc Natural Markets/Oct 2015 to Aug 2017

Collaborated with others to discuss new opportunities.
Improved customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Organized food preparation stations and replenished supplies to maximize efficiency.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Communicated with customer to provide menu offering details and assist with decision-making.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
Executed all daily tasks and assisted other team members when needed.
Monitored and counted food stock and supplies to reorder on time.
Washed and sanitized dishes after every use to protect customers.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Trained sandwich artists to apply attention to detail and commitment to quality.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.

Cashier
City, StateMetro Group Inc./Jun 2013 to Aug 2015

Helped customers find specific products, answering questions and offering advice.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Worked closely with front-end staff to assist customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Education and Training

High School DiplomaDayton High School2012City, State

Accomplishments

Creative Problem Solving: - Resolved product issue through consumer testing.

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Sales Associate Resume Example

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