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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Relationship selling
  • Dispute mediation
  • Cash handling accuracy
  • Inventory control procedures
  • Merchandising knowledge
  • Inventory management
  • Customer Service
  • Negotiations
  • Written and oral communication skills
  • Listening skills
  • Money handling
  • Cash register operation
  • Excellent communication skills
  • Sales expertise
Experience
Sales Associate
Riverside, CARio Ranch Markets/Aug 2017 to Apr 2020
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Processed orders through system and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stayed up to date on store promotions, payment policies and security practices.
Sandwich Maker
Highlands, TXSubway/Oct 2015 to Aug 2017
  • Collaborated with others to discuss new opportunities.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Executed all daily tasks and assisted other team members when needed.
  • Monitored and counted food stock and supplies to reorder on time.
  • Washed and sanitized dishes after every use to protect customers.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Cashier
Baytown, TXMcdonalds/Jun 2013 to Aug 2015
  • Helped customers find specific products, answering questions and offering advice.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
High School DiplomaDayton High School2012Dayton, TX
Accomplishments
  • Creative Problem Solving: - Resolved product issue through consumer testing.
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Resume Overview

Companies Worked For:

  • Rio Ranch Markets
  • Subway
  • Mcdonalds

School Attended

  • Dayton High School

Job Titles Held:

  • Sales Associate
  • Sandwich Maker
  • Cashier

Degrees

  • High School Diploma

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