Self motivated retail sales professional with extensive knowledge in all aspects of the retail business. Client-focused with strong interpersonal skills and management background. Creative individual committed to staying current on market trends and and consumer interests.
Top associate for quick efficient store closes. Responsible for providing customers with detailed product knowledge and prompt customer service to guide them to making selections.
Responsible for providing shoppers with detailed product knowledge and excellent customer service in a fast pace busy store environment.
Responsible for maintaining office operations by receiving and distributing communications. Performed a variety of internet research functions and data-entry for apartment remodeling projects. Responsible for tenant work orders, upkeep of tenant files, new tenant packages, apartment tours, as well as scheduling appointments with prospective buyers and outside contractors.
Managed a team of 13 sales associates, 3 key-holders, 1 OPS manager. Responsible for hiring, training, scheduling and quality assurance. Maintained financial, operational, and visual expectations of the company, as well as created visual setup and organization of store to exhibit and promote brand design and focus. Monitored inventory, customer feedback and product success to relay to corporate headquarters on a daily basis. Consistently achieved store sales goals.
Created a work environment that enhanced customer buying experience by providing shoppers with detailed product knowledge and personal style opinions to guide them to selections and build customer confidence. Leading associate for quick efficient store closes, preparation for corporate visits, and monitoring loss prevention through leakage and theft.
* Transfer from New Haven location
Handled telephone and in-person guest inquiries, reservation bookings through OpenTable, and customer service requests. Welcomed guests and facilitated prompt and accurate seating and service. Maintained interior/exterior dining, floor plan, server table assignments, and daily menu changes.
expected graduation (2017)
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