Enthusiastic retail professional with hands-on experience in customer service and sales. Seeking position as a Sales Associate in the Hallmark store. Skilled and dependable with handling people and challenging situations -- over 22 years of retail experience.
Customer service mindset
Excellent verbal communication
07/2014 to 03/2017
Sales AssociateKirlin's Hallmark － Bloomington, ILIn my present position at Kirlin's Hallmark, I approach each customer with friendliness and the desire to help. I have gone out of my way to assist the customers who have special requests. I have helped to maintain the cleanliness and attractiveness of the store and the merchandise. And I have been a good team member, trying to help out when and where needed.
08/1995 to 07/2014
Sales Associate and Card Department ManagerBerean Bookstore － Bloomington, ILIn my employment at the Berean Bookstore, I was given full charge of ordering and re-stocking for the Card and Stationery Departments. I dealt graciously with customers and built a very loyal clientele. I also helped with most of the other departments and helped to train the new staff.
Bachelor of Science: English and EducationIllinois State University － Normal, IL, USAI taught High School English for several years before we started our family.