Sales Associate Resume Example Company Name

SALES ASSOCIATE

Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Accomplishments

Documented and resolved technical issues which led to resolution .
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.

Skills

Product restocking
Basic math skills
Cash register systems
Order taking
Product and service sales
Cleaning and sanitizing
Store merchandise stocking
Cash Handling
Customer Complaint Resolution
Documentation and reporting
Inbound Customer Service
Order fulfillment
Sales expertise
Complaint resolution

Multi-line phone talent
Money handling abilities
Account management
Conflict Resolution
Microsoft Office Suite proficiency
Customer Relations
Professional telephone demeanor
Good listening skills
Database programming
Software applications
Software Documentation
Programming
Customer support

Work History

01/2020 to 10/2020

Sales AssociateCompany Name – City, State

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Inspected merchandise for quality and arranged proper display location on floor.

02/2019 to 02/2020

Crew Member Company Name – City, State

Counted cash in register drawer at beginning and end of shift.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Prepared products following restaurant, health, and safety standards and procedures.
Supported great dining and meal experiences for guests.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked well with teammates and accepted coaching from management team.
Maintained energy and enthusiasm in fast-paced environment.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Completed routine floor maintenance, including stripping, sealing and finishing.
Responded immediately to calls from personnel to clean up spills and wet floors.

01/2018 to 04/2018

Housekeeping Room AttendantCompany Name – City, State

Engaged with guests on room requirements and amenities to promote overall satisfaction.
Disposed of trash and recyclables each day to avoid waste buildup.
Restocked room supplies such as facial tissues for personal touch with every job.
Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Swept, mopped, and vacuumed floors in 35 rooms on a daily agenda
Kept building entryway glass clean and polished for professional presentation.
Responded immediately to calls from personnel to clean up spills and wet floors.
Used cleaners and squeegees to clean windows, glass partitions and mirrors.
Performed duties and provided service in accordance with established operating procedures and company policies.
Delivered and retrieved items on loan to guests such as ironing boards, cots and irons.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

05/2016 to 01/2018

Call Center AgentCompany Name – City, State

Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
Promoted available products and services to customers during service, account management and order calls.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Educated customers on company systems, form completion, and access to services.
Recommended Comcast Products to customers, thoroughly explaining customer account details, new promotions and making sure the customer was satisfied with Comcast.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Entered customer interaction details in excel, microsoft, to track requests, document problems and record solutions offered.
Responded to customer requests for products, services and company information.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Received multiple positive reviews acknowledging dedication to excellent customer service.
Entered customer information into customized computer system with microsoft and excel software to document and organize client records.
Answered customer telephone calls promptly to avoid on-hold wait times.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.

Education

05/2016

High School Diploma
Goal Academy High School - City

Resume Overview

School Attended

Goal Academy High School

Job Titles Held:

Sales Associate
Crew Member
Housekeeping Room Attendant
Call Center Agent

Degrees

High School Diploma

Sales Associate Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes