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Sales Associate Resume Example

Resume Score: 60%

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SALES ASSOCIATE
Professional Summary

Retail Sales Associate with more than 3 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
 Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.
Skills
  • Computer literate
  • POS systems knowledge
  • Merchandising
  • Natural leader
  • Customer-oriented
  • Active listening skills
  • Skilled problem solver
  • Employee relations
Work History
Sales Associate, 02/2013 to Current
Minit Stop – Kawaihae
  • Operated a cash register for cash, check and credit card transactions with 99% accuracy.

  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Trained 1 new sales associates each quarter.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Communicated clear expectations and goals to each team member.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Worked with the management team to implement the proper division of responsibilities.
  • Actively pursued personal learning and development opportunities.
  • Supervised and directed all merchandise and shipment processing.
  • Preserved a perfect attendance record for [Number] months.
Supervisor, 06/2012 to 05/2013
Professional Security Consultants – Kawaihae, HI

    .

  • Supervised a team of [12] security personnel during a given shift.
  • Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
  • Screened vendors and contractors before granting access to restricted areas within the mall.
  • Worked with Harbor management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Processed both internal and external case sheets.
  • Promoted business' development by building and maintaining relationships with new clients.
Supervisor, 06/2010 to 06/2012
Millennium Security – Kawaihae, HI

  • Supervised a team of [12] security personnel during a given shift.
  • Developed and reviewed specifications for design and construction of security systems.
  • Screened vendors and contractors before granting access to restricted areas within the mall.
  • Worked with Harbor management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Processed both internal and external case sheets.
  • Promoted business' development by building and maintaining relationships with new clients.
Supervisor, 05/2008 to 06/2010
G4S Security – Kawaihae, HI
  • Supervised a team of [12] security personnel during a given shift.
  • Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
  • Screened vendors and contractors before granting access to restricted areas within the mall.
  • Worked with Harbor management to implement company safety programs and awareness, reducing workers' compensation costs.
  • Drafted security operating procedures and training materials for the human resources department.
  • Analyzed and investigated all incidents alongside functional management and security supervisors.
  • Processed both internal and external case sheets.
shift supervisor/ cook, Kohala Diner – Kapaau, HI
Education
High School Diploma: Kohala High and Elementary - Kapa'au Hi, 96755
High School Diploma: 1993
Kohala High and Elementary - Kapa'au Hi, 96755
High School Diploma: 1993
Kohala High and Elementary - Kapa'au Hi, 96755
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Resume Overview

Companies Worked For:

  • Minit Stop
  • Professional Security Consultants
  • Millennium Security
  • G4S Security
  • Kohala Diner

School Attended

  • Kohala High and Elementary

Job Titles Held:

  • Sales Associate
  • Supervisor
  • shift supervisor/ cook

Degrees

  • High School Diploma :
    High School Diploma : 1993
    High School Diploma : 1993

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