sales associate resume example with 2+ years of experience
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Hardworking and reliable worker with a strong background in customer service and relations, operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive, and punctual with team-oriented mentality.
Excellent knowledge of food preparation and handling skills and keeping kitchen areas well-stocked and organized for maximum efficiency. Reliable with excellent communication and problem-solving strengths. Dependable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering four years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. Persistent positive customer relations.
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- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assessed customer needs and upsold products and services to maximize sales.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Consulted with customers to determine best methods to resolve service and billing issues.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Delivered service and support to each customer, paving way for future business opportunities.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review .
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Operated all kitchen equipment safely to avoid injuries.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
- Sanitized workstation at end of shift to minimize salmonella and other food borne illnesses.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Prepared bakery and specialty products such as bagels, breads and pastries.
- Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
- Grilled and deep fried various foods, including Nuggets, French Fries and Chicken Tenders.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Helped customers find specific products, answering questions and offering advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Assisted customers with account updates, new service additions and promotional offers.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Processed customer payments quickly and returned exact change and receipts.
- Properly verified customer identification for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Learned roles of other departments to provide coverage and keep store operational.
North Country Union High School - Newport, VT
started 2016
North Country Career Center - Newport, VT,
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Resume Overview
School Attended
- North Country Union High School
- North Country Career Center
Job Titles Held:
- Sales Associate
- Cook
- Cashier
Degrees
- High School Diploma
- High School Diploma
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