Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Dedicated Sales Associate offering 12 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 12 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
|
|
Experience
Sales Associate, 09/2018 - 10/2019
Mccoy's Building Supply – Burnet, TX,
Mccoy's Building Supply – Burnet, TX,
- Built trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Met merchandise processing standards and maintained organized and accessible work area.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Built and maintained effective relationships with peers and upper management to drive team success.
- Processed orders through date system and coordinated product deliveries.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Helped average of [Number] customers per day by responding to inquiries and locating products.
- Acted as initial contact in addressing customer concerns.
- Prepared cash deposits with zero discrepancies.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Offered product and service consultations and employed upselling techniques.
- Surpassed daily sales goals by cross-selling and promoting additional products.
Food Service Worker, 10/2015 - 09/2017
State Of Ohio – Wood County, OH,
State Of Ohio – Wood County, OH,
- Received food orders from individuals and explained offerings.
- Monitored inventory and promptly reported food items requiring reorder.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained order and cleanliness of work areas to conform with health codes.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
- Cleaned utensils, dishes and glasses for customer use.
- Complied with company service standards, including inventory and cash control procedures.
Sales Associate, 01/2013 - 12/2015
Mccoy's Building Supply – Carlsbad, NM,
Mccoy's Building Supply – Carlsbad, NM,
- Built trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Met merchandise processing standards and maintained organized and accessible work area.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Built and maintained effective relationships with peers and upper management to drive team success.
- Negotiated and closed deals with minimal oversight.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Acted as initial contact in addressing customer concerns.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
- Offered product and service consultations and employed upselling techniques.
- Coordinated activities with other departments to ensure quality customer service.
Education and Training
High School Diploma: , Expected in 06/2001
Liberty High School - Bealeton, VA
Liberty High School - Bealeton, VA
Associate of Arts: Communications, Expected in 06/2005
Lordfairfax Community College - Warrenton, VA,
Lordfairfax Community College - Warrenton, VA,
Bachelor of Science: Communications, Expected in
Bluefield College - Bluefield, VA
Bluefield College - Bluefield, VA
Accomplishments
- Creative Problem Solving: - Resolved product issue through consumer testing.
- Supervision - Supervised team of three staff members.
- Consistently maintained high customer satisfaction ratings.
Websites, Portfolios, Profiles
- Lanagues
- Typing
- Computers
Certifications
- Salesforce
- Association for Project Management (APM)
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Resume Overview
School Attended
- Liberty High School
- Lordfairfax Community College
- Bluefield College
Job Titles Held:
- Sales Associate
- Food Service Worker
- Sales Associate
Degrees
- High School Diploma
- Associate of Arts
- Bachelor of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:
