Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dedicated Sales Associate offering 12 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 12 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Cash handling accuracy
  • Inventory control procedures
  • Brand promotions
  • Merchandising knowledge
  • Relationship selling
  • Dispute mediation
  • Retail loss prevention
  • Documentation and recordkeeping
  • Reliable and punctual
  • Hunter/farmer sales strategies
  • Listening skills
  • Retail merchandising expertise
  • Business development
  • Team player mentality
  • Customer- and service-oriented
  • Strategic planning
  • Money Transfer Systems
  • Key account generation
  • Written and oral communication skills
  • Cash register operation
  • POS system operation
  • Outgoing personality
  • Negotiation Tactics
  • Superb time management
  • Sales expertise
  • Financial records analysis
  • Excellent communication skills
  • Sales development
  • Verbal/written communication
  • Market research and analysis
  • Sales Forecasting
  • Money handling
  • Product Sales
  • Reading comprehension skills
  • Client account management
  • Energetic self-starter
Experience
Sales Associate, 09/2018 - 10/2019
Mccoy's Building Supply Burnet, TX,
  • Built trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Processed orders through date system and coordinated product deliveries.
  • Worked with fellow sales team members to achieve group targets.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Acted as initial contact in addressing customer concerns.
  • Prepared cash deposits with zero discrepancies.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Offered product and service consultations and employed upselling techniques.
  • Surpassed daily sales goals by cross-selling and promoting additional products.
Food Service Worker, 10/2015 - 09/2017
State Of Ohio Wood County, OH,
  • Received food orders from individuals and explained offerings.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Cleaned utensils, dishes and glasses for customer use.
  • Complied with company service standards, including inventory and cash control procedures.
Sales Associate, 01/2013 - 12/2015
Mccoy's Building Supply Carlsbad, NM,
  • Built trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Negotiated and closed deals with minimal oversight.
  • Worked with fellow sales team members to achieve group targets.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
  • Acted as initial contact in addressing customer concerns.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Offered product and service consultations and employed upselling techniques.
  • Coordinated activities with other departments to ensure quality customer service.
Education and Training
High School Diploma: , Expected in 06/2001
-
Liberty High School - Bealeton, VA
GPA:
Associate of Arts: Communications, Expected in 06/2005
-
Lordfairfax Community College - Warrenton, VA,
GPA:
Bachelor of Science: Communications, Expected in
-
Bluefield College - Bluefield, VA
GPA:
Accomplishments
  • Creative Problem Solving: - Resolved product issue through consumer testing.
  • Supervision - Supervised team of three staff members.
  • Consistently maintained high customer satisfaction ratings.
Websites, Portfolios, Profiles
  • Lanagues
  • Typing
  • Computers
Certifications
  • Salesforce
  • Association for Project Management (APM)

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Resume Overview

School Attended

  • Liberty High School
  • Lordfairfax Community College
  • Bluefield College

Job Titles Held:

  • Sales Associate
  • Food Service Worker
  • Sales Associate

Degrees

  • High School Diploma
  • Associate of Arts
  • Bachelor of Science

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