sales and service engineer west india resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Career Overview
Client-focused , business savvy data analyst with 3 plus years of experience in business analysis and development . Proven track record in leadership ,supply chain analysis and leading the firm in 4 states .
Data Mining . Data Visualization . Supply Chain Analysis . Business Analytic 
Business Process Optimization . Pricing Decisions .
Education and Training
Expected in 2017
Master of Science: Industrial Engineering
Auburn University - Auburn , AL

Specialized in:Manufacturing | Supply Chain Management | Data Analytics

Coursework included Lean Engineering , Logistics, Operations Management and Sales Analysis .

As Graduate Assistant earn full Scholarship plus monthly stipend .

Expected in 2014
MBA: Operations and Supply Chain Management
Institute of Management Technology - Mumbai , Maharashtra
Coursework included:
Financial accounting, Management Accounting, Production and Operations Management, Operation Research, Human Resource Management, Inventory Control Management, Manufacturing Strategy, Material Requirement Planning, Business Communication, Managerial Economics, Business Law.
Expected in 2011
Bachelor of Science: Electronics Engineering
Vidyalankar Institute of Technology - Mumbai , Maharashtra
Technical Skills
  • Business Intelligence Tools: Oracle Crystal Ball, Minitab, Tableau, SAS , Advanced Excel ,VBA, SAP ,MS Visio ,SPSS .
  • Supply Chain Optimization Tools : AMPL, CPLEX, AIMMS .
  • Forecasting Tools: Crystal Ball, Excel, SAP and SAS
  • Programming Languages: C, C , SQL, Python, R.
  • Project Management : MS Project
  • ERP: SAP
  • Lean Engineering : Value Stream Mapping, Six Sigma Methodologies, PFMEA, 5S, Kanban SMED, Cost & Waste Reduction techniques.
  • Lean Six Sigma 
  • American Production and Inventory Control Society (APICS) : Certified in Production and Inventory Management ( CPIM )
  • Certified - SAS Enterprise miner ( Teradata University , 2016 )
  • Certified - SAS Visual Analytics ( Teradata University , 2016 )
  • Certified - Business Analysis - ( Anisans Technology , 2011)
Work Experience
02/2013 to 04/2014
Sales and service Engineer : West India Durr Dental India Pvt. Ltd. City, STATE,
  • Maximized company revenue by $416,000 .Analyzed sales trends to maximize sales potential.
  • Identified key growth opportunities for the business through network expansion ,client management and business promotion through trade fairs .
  • Managed the day-to-day tactical and long-term strategic activities within the business.Furnished RFQ and invoices.
  • Conducted cost, schedule, contract performance, variance and risk analysis. Performed business development and branding activities, gauged supplier performance key metrics and market demand on monthly basis.
  • Reduced and controlled expenses by improving resource allocation.Held monthly meetings with sales and service engineers for brainstorming on client and supplier issues.
  • Reviewed and approved billing invoices and expense reports.
  • Reduced total operating costs through digital online tools such as TeamViewer.
  • Drafted business plans, budgets and quarterly and semi-annual business reviews.
  • Maintained current inventory, monthly/quarterly forecasted inventory database. Identified and developed new client base.
  • Responsible for BOM & MRP. Improved the product packaging and issued warranty claims upon inspection. Designed material flow and inventory management for assigned territory. Prepared and reported monthly demand, sales & efficiency scorecard of suppliers.
  • Coached and mentored 30 Jr Sales and service engineers by offering constructive feedback .
06/2011 to 01/2013
Engineer : Technical Commercial Purchase Department Saisons Technocom Pvt Ltd City, STATE,
  • Improved supply chain distribution by network optimization tools
  • Planned special inventory buys.Worked closely with managers to plan buys. Organized inventory for multiple locations.
  • Directed transportation initiatives to maximize efficiency.
  • Performed detailed reviewed of high and low performing products.
Lean Manufacturing :
As Throughput Leader at Tiger motor manufacturing , worked with 6 teammates to implement lean concepts on Lego car manufacturing to reduce lead time by 25 % and  Producing 1 car (100 components ) / minute .
Design of Experiment :
Used minitab and advanced statistical concepts to find out co-relation between temperature , visibility and their effects on work conditions. Proved statistically cold temperature and reduced visibility reduces work efficiency .
Product Development :
Invented automated self watering plant pot , worked with 6 teammates to design ,fabricate the product ,design business plan and " got to-market" plan 
Demand management :
Studied Apples supply chain case study with 2 teammates . Analysed sales , inventory ,product segment data . Devised strategies to improve supply chain by reducing LTL and increasing TL . Contracting lesser suppliers and promoting strong professional ties with few instead of contracting many suppliers .

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Resume Overview

School Attended

  • Auburn University
  • Institute of Management Technology
  • Vidyalankar Institute of Technology

Job Titles Held:

  • Sales and service Engineer : West India
  • Engineer : Technical Commercial Purchase Department


  • Master of Science
  • MBA
  • Bachelor of Science

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