Results-oriented Sales and Marketing Director excelling in identifying customer needs and providing solutions. Successful in relationship and team building. Motivates sales teams to exceed sales goals.
Sales focused and mission driven
Effectively sets and achieves goals
Above average closing skills
Ability to build relationships internally and externally
Dynamic motivational methods and innovative leadership style
Strong presentation skills
Strategic planning capability
Independent decision making
Extensive personal network
Positive and upbeat
Experienced in Independent Living, Assisted Living, and Memory Care
03/2011 to Current
Sales and Marketing DirectorBrookdale Senior Living, Inc. – Denver, CO
Achieves occupancy and revenue goals through direct selling, community outreach, and external business development.
Consults with prospects and family members on their assisted living and memory care needs and preferences.
Builds productive relationships with industry partners and referral sources.
Works closelywith regional management team to develop sales strategies.
Accountable for departmental budget.
Drafts and executes annual sales plan for community including competitive intelligence, pricing and strategic marketing.
Improves procedures to ensure team focus on sales efforts.
Coaches, trains and mentors sales associates and concierge team to achieve goals and maintain brand standards.
Collaborates with department managers to correct problems and improve services.
Encourages creative thinking, problem solving, and empowerment as part of the community management group to improve morale and teamwork.
Continually maintains and improves company's reputation and positive image in the markets served.
06/2009 to 12/2010
Sales Associate / REALTORPrudential California Realty – Laguna Niguel, CA
California State Real Estate Licensee, June 2009 (DRE#01863163).
Represented sellers/buyers/investors in real estate sales transactions.
Marketed and sold property for clients by hosting open houses and advertising online and in print.
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
04/2009 to 04/2010
Market Development & Sales ManagerHobbs/Herder Advertising – Newport Beach, CA
Hired and managed inside sales staff in call center.
Developed training programs and sales incentive programs.
Responsible for staff development and improving sales strategies.
Drafted policies and procedures within department.
Worked closely with senior management to develop new revenue streams.
Built relationships with customers and the community to establish long-term business growth.
09/2005 to 02/2009
Director of Operations/PresidentPropertyMax LLC – Aurora, CO
Directly managed residential properties for investor clients.
Managed all aspects of maintenance and repair as well as turnover and pre-rental construction projects.
Hired and managed administrative and maintenance staff.
Responsible for daily operations including bookkeeping and payroll.
04/2002 to 09/2005
Director of Marketing & OperationsArgus Real Estate, Inc./selfstorage.com – Aurora, CO
Developed strategic sales plans to increase sales and heighten company recognition.
Hired, trained and managed brokers; responsible for sales team development.
Managed all aspects of corporate-related events, including trade shows, retreat planning, and catered affairs.
Responsible for daily operations and financial management.
09/2000 to 11/2001
Sales and Marketing DirectorGo Control/SupplyWave Inc – Denver, CO
10/1994 to 09/2000
Competitive Intelligence AnalystJD Edwards World Solutions Co – Denver, CO
Bachelor of Science: Healthcare Administration / Long Term Care University of Phoenix - Lone Tree, CO Anticipated graduation December 2014
Business Information SystemsUniversity of Phoenix - Englewood, CO
Marketing & CommunicationsMontgomery College - Rockville, MD
Associate of Science: Dental HygieneMontgomery College - Takoma Park, MD
Active hospice volunteer since 2002, former Board Member of Parkinson Association of the Rockies (2004 to 2008), participated in event committee for non-profit organization which raised over $250,000, and acted as certified Animal Assisted Therapist with Delta Society.