Accomplished Administrative Assistant focused on strong front office management skills and customer focus with over 10 years experience in support roles. Organized and professional with the ability to answer a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Computed Data Reports
Coordinated all department functions for team of [ Planned and executed all aspects of a major office headquarter move. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Successfully planned and executed corporate meetings, lunches and special events for groups of [
Planned and executed all aspects of a major office headquarter move.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Successfully planned and executed corporate meetings, lunches and special events for groups of [
Verified that information in the computer system was up-to-date and accurate.Compiled statistical information for special reports.Eliminated outdated records by sending the records to be scanned.Created monthly reports for records, closed terminated records and completed chart audits.Verified and logged in deadlines for responding to daily inquiries.Processed confidential tax form information.Developed and created a more effective filing system to accelerate paperwork processing.Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Cross-trained and provided back-up for other customer service representatives when needed.Worked under strict deadlines and responded to service requests and emergency call-outs.Communicated all merchandise needs or issues to appropriate supervisors.
Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Maintained up-to-date records at all times.Ran reports and supplied data to fulfill customer report requirements.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.Developed effective relationships with all call center departments through clear communication.
Planned travel arrangements for [
Professional and friendly. Multi-tasking. 10-Key. Client Relations. Data Collection, Data Entry, Documentation,Filing,Report Transcription, Research, Telephone Skills, Time Management, Type [X] WPM, Typing, Vendor Management,Organizational Skills,
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