(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Attentive and effective Sales and Leasing Manager for fast growing Property Management Company. Proven natural ability to train and manage Leasing Consultants while attracting responsible tenants. Skillfully direct promotional efforts, search engine optimization, and website to allow company tremendous growth. Help direct Property Managers and Maintenance staff to establish productive policy guidelines. Actively embrace quality values through solution based management that is beneficial to all involved parties. Leasing Form and Process Management Individualized Site Marketing Rent Rolls, Appfolio Property Management Software, Docusign Signature Program Internal team training Owner and Tenant engagement Fair Housing Laws Maryland Licensed Real Estate Agent
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
University of Maryland University College College Park, Maryland Expected in Associate of Arts : Marketing - GPA :
Work History
Essex Property Trust - Sales and Leasing Manager
Oakland, CA, 02/2014 - Current
  • Hire, train, and retain Leasing Consultants, Receptionist, Office Assistant, and Leasing Administrator.
  • Implemented total department automation from manually writing leases and addendums.
  • Established guidelines and processes for lead generation, site and property tours, owner communication, lease procedures, tenant relations, closing tactics, and move in.
  • Work quickly to resolve lease disputes.
  • Vigilantly track current local market trends and negotiate rental prices with property owners and potential tenants.
  • Prepare and manage all Lease and Addenda templates in Docusign.
  • Conduct surveys of new tenants to ensure tenant satisfaction.
  • Follow up to surveys to make sure tenants are satisfied.
  • Manage and Set all Leasing Fees to maximize department profits.
  • Track and report all Leasing Consultant Commissions for bi-weekly payroll.
  • Oversaw Application process and approvals.
  • Decreased eviction rate from 12% to 3%.
  • Improved efficiency with online paperless application process.
  • Decreased lease up average days on market from 43 days to 18 days.
Berkshire Hathaway Homeservices Alliance Real Estate - Real Estate Agent
Fenton, MO, 03/2010 - 02/2014
  • Successfully sold and leased preexisting homes in the Baltimore Metropolitan area.
  • Increased year over year sales from $1 Million in the first year to more than $15 Million in year four.
  • Demonstrated exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers.
  • Excelled in client development, public relations, customer follow-up and property management.
  • Displayed superior talent in effectively communicating with sellers, buyers, banks, and mortgage lenders.
Agilent Technologies, Inc. - Strategic Marketing Director
North Kingstown, RI, 01/2002 - 04/2010

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School Attended

  • University of Maryland University College

Job Titles Held:

  • Sales and Leasing Manager
  • Real Estate Agent
  • Strategic Marketing Director


  • Associate of Arts

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