Account Representative who excels at building a loyal customer base to achieve both short and long-term organization sales goals.Acheives high customer satisfaction ratings.
Million Dollar Club SAM awards 2008 and 2009
Wrote, proofed and edited sales proposals and correspondence.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.Addressed customer questions and concerns regarding products, prices and availability.
Upsold add-on services to existing customers, generating incremental revenue of over 1 million dollars per year. Delivered exceptional account service to strengthen customer loyalty.
Met with new Home Buyers to Tour the gallery and preview options. Helped them understand the pricing of the options and provided product knowledge. Kept sample gallery in order and worked with vendors to keep the gallery up to date with their products.
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