|Booking systems. Intranet, and web based distribution channels. Customer management systems. Call Center and Voice IP based networks. Salesforce.com. E-AWB - E-Freight. KPIs. SAP, IATA CASS, Bassware remote invoice processing. Multimedia interactive Training systems based on Moodle. ISO / TPS / 5S norms and international quality programs.||
Spanish: Native proficiency.
English: Full Professional proficiency.
French: Full Professional proficiency. S
lovenian: Professional proficiency.
Italian: Basic proficiency.
Malagasy: Basic proficiency.
Mangement Development Air France - KLM Cargo and Martinair Cargo.
Change Management LinkedIn septiember de 2016.
Sales Management Fundamentals LinkedIn october 2016.
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