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Sales Analyst Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Results-driven leader with experience aligning customer needs with organizational operations and performance standards. Work and educational experience balanced with exceptional skills in communication, and in fostering cross-functional team collaboration. Areas of expertise: Leadership and Management Customer Service Communication Strategic Planning Analysis Operations Improvement Process Design Research Documentation Reporting Presentations Training Cross-Functional Communication Team Building
Highlights
JDE * LX/NAERP * Hyperion/CPPL * Business Objects * Lotus Notes * ISP * Blacksmith * Avante * Star Inquiry * Macola * SAP (Systems Application Products) * Oracle Financial * AS400 * Microsoft Office (Powerpoint, Excel, Word, Visio and Publisher) * EBC(Expense.Boeing.Com) * Action Request System * ExpenseQ * RAA Database *Legato * LEAN * Travel Master * Worldspan * Apollo * Sabre * RAMP * BBX AXYS* Jessica Claire
Accomplishments
Experience
01/2012 to Current Sales Analyst Cb Richard Ellis | , ,
  • Reference government tax tables and Access RAA database logs to instill proper tax assistance to the traveler.
  • Exhibit LEAN processes for daily recurring tasks.
  • Journalize and perform dual sided entries or ICAT's (Inter-company Accounting Transactions) to correct general ledger accounts and proper business unit charge lines.
  • Convert foreign expenses to United States Dollars by utilizing the international conversion rates.
  • Assisted in the creation of the Communications Shared Point Page as member of the Communications Support team.
01/2009 to 01/2012 Client Care Specialist Vetcor | , ,
  • Provide Representatives, Dealers and Directors of Sales with all appropriate information for his/her perspectives including quote follow up, major opportunities, developments and changes.
  • Issue and post all daily sales invoices for all product lines valued at over $12 million dollars annually Accurately process over $1 million dollars monthly in customer orders while demonstrating extensive product knowledge for 500 various products.
  • Enter and verify pricing for over 10 buying groups and all other standard orders.
  • Facilitated LEAN Kaizen event for the RMA process leaning waste by 30%.
  • Displayed eagerness to learn all job responsibilities and took initiative to learn the WW Grainger's database to achieve better customer score cards and maintain customer's business creating a 91% sales increase.
  • Implemented and created the social media marketing concept for the Wells and Bloomfield product line.
01/2006 to 01/2009 Sr. Customer Service Representative Anixter | , ,
  • Earned Essential Piece award for my overall contribution and ability to see the 'big picture' for the organization.
  • Manage the complete cycle of the Return Material Authorization process for the Leica Biosystems St.
  • Louis division with 1900 different products.
  • Key role in system integration from AS400 to SAP, becoming lead focal for all departments on SAP processes.
  • Reach target revenues of $4.5 million and exceeded by 6% in 2006 and 3.5% in 2007.
  • Maintain customer account information for over 10,000 different customers including pricing variances in the Macola and SAP operating systems.
  • Organized national trades shows and follow up meetings for product demonstrations to increase continued sales success.
  • Support the shipping department with extensive knowledge of confirming shipped orders in Macola and SAP, creation of Bill of Ladings, commercial invoices, and knowledge of various carriers.
01/2006 to 01/2006 | , ,
  • Travel Accounting Corporate Relocation Focal for Yoh Contracting Services at Boeing.
  • Utilizing Defense Contracting Accounting Agency (DCAA), Federal Acquisition Regulation (FAR) and Boeing Policy, I analyzed and audited employee relocation expenses for compliance and pay.
  • Frequent validation of over 6.5 million charge lines for proper allocation of costs.
Education
Expected in 1 2015 MBA | Webster University, , GPA:
Expected in 1 2013 MA | Management/Leadership Webster University, , GPA:
Management/Leadership
Expected in 1 2010 Bachelor of Business Administration | Fontbonne University, , GPA:
Expected in 1 2008 Associates of Business Administration | St. Louis Community College, , GPA:
Skills
Accounting, Analyst, Apollo, AS400, Agency, auditing, Business Objects, Com, concept, conversion, customer service, Database, documentation, ERP, Financial, general ledger, government, Hyperion, invoicing, ISP, JDE, team lead, Legato, Lotus Notes, Macola, marketing, meetings, Access, Excel, Microsoft Office, office, Powerpoint, Publisher, Word, operating systems, Oracle, order entry, Page, presentations, Pricing, processes, Project management, reporting, Research, Sabre, Sales, sales and management, SAP, shipping, SOP, system integration, tables, tax, validation, Visio, Worldspan

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Resume Strength

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Resume Overview

School Attended
  • Webster University
  • Webster University
  • Fontbonne University
  • St. Louis Community College
Job Titles Held:
  • Sales Analyst
  • Client Care Specialist
  • Sr. Customer Service Representative
Degrees
  • MBA
  • MA
  • Bachelor of Business Administration
  • Associates of Business Administration