Detail-oriented, newly certified phlebotomist with extensive knowledge of genetics, microbiology, immunology and hematology. Familiar with preparing cultures, staining specimens, analyzing and reporting data and calibrating equipment.
Recent graduate from TMCC in both the Phlebotomy and CNA programs. I achieved my certificates in Dec 2012 and am currently waiting to take national and state exams.
Assisted outside salesmen with sales and customer service.
Provided sales support by phone.
Processed returns and tracked orders.
Entered new orders.
Customer service call center for health insurance company
Assisted members and providers with insurance claims and coverage
Researched denied and incorrectly submitted claims
Helped senior care plus members with payments and one on one assistance
Captain and volunteer for annual flu drive event
Processed returns and exchanges
Processed credit card applications
Assisted customers with product information
Assisted the general public in purchasing and selling residential property
Researched home values
Worked with loan officers to qualify buyers
Matched invoices to customer orders
Packed merchandise and shipped
Trained new employees
Coursework in Medical Laboratory Technology
Minor in [General Education]
Coursework in Biology
Classroom Aide, Desert Heights, 2005-2006
Boyscout Leader Assistant, 2006-2007
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