Microsoft Office, SharePoint, Live Meeting, Oracle Procure-to-Pay, QuickBooks, and Dreamweaver/HTML.
Sales Administrative Assistant September 2013 to CurrentCompany Name － City, State
Providing administrative support to the sales team in remote locations to ensure the sales department meets sales goals; responding to incoming email and telephone calls from customers about maintenance product and pricing information, coordinating the monthly submission of maintenance proposals to customers, following up with customers on proposals to promote and sell maintenance services while answering customers inquiries; opening maintenance jobs and reviewing the scope of services, parts, pricing and customer information for accuracy; coordinate with the service team to ensure maintenance jobs are scheduled for the month due; general account management and tracking of customer accounts; direct sales leads to appropriate member of sales team; acting as a liaison between the sales team and customers on customer inquiries and resolving problems; record keeping; and data entry.
Accounting Assistant April 2013 to September 2013Company Name － City, State
Performed a variety of administrative and accounting tasks using QuickBooks including creating sales orders; performing bank and credit card reconciliations; entering and processing expense reports; running month-end reports; performing audits to verify the accuracy of financial records; researching/compiling information for cost-saving initiatives; creating and maintaining documents; data entry; and filing.
Executive Assistant July 2004 to October 2011Company Name － City, State
supporting the Vice President of Communications and Public Relations and secondary support to the Site President in this Credit Operations site of over 1,200 employees.
Organized calendars; incoming and outgoing email/telephone communications; high-level conference calls, onsite and offsite meetings, town halls, and special events with multiple management tiers and coordinated all logistics.
Compiled data and created correspondence, presentations, spreadsheets, meeting minutes, organizational charts, and event calendars.
Coordinated cost-effective travel arrangements and reconciled travel expense reports.
Entrusted with handling confidential information.
Selected by leadership to manage two site budgets of up to $175k to ensure target budget.
Collaborated with the Finance department to track expenditures on a monthly basis and present leadership with quarterly budget reports to ensure financial responsibility.
Developed and implemented a streamlined process for financial spend preapprovals, purchase orders, invoices, and community grant payments for the site.
Involved in the entire procurement and invoice cycle including locating and pricing items, order placement, and payment processing; reviewing requests for accuracy, cost-effectiveness, and adherence to company guidelines.
Updated the Communications Intranet site using the Dreamweaver HTML interface; made continual suggestions for improvements to the site which were successfully implemented.
Planned, coordinated, and promoted employee and community relations initiatives including annual March of Dimes and United Way campaigns, blood drives, company picnics, employee appreciation days, fundraisers, holiday parties, service and recognition awards, site committee activities, and community events utilizing fliers, email distribution, and Intranet/SharePoint sites.
Provided backup support for the Executive Assistant to the Site President as needed.
administrative support January 1999 to July 2004Company Name － City, State
Bachelor of Science Degree : August 2008Indiana Wesleyan University － City, State
Associate of Applied Science Degree : Awards & Recognition ___________________________________________________________, May 1998Elgin Community College － City, StateGPA: Recipient of the Citi "Quality of Excellence Award" in 2006 and 2011
*Member of Phi Theta Kappa Honors Society at Elgin Community CollegeAwards & Recognition ___________________________________________________________ Recipient of the Citi "Quality of Excellence Award" in 2006 and 2011
*Member of Phi Theta Kappa Honors Society at Elgin Community College
account management, accounting, administrative, administrative support, Dreamweaver, backup, budgets, budget, charts, community relations, Credit, data entry, direct sales, email, special events, expense reports, filing, Finance, financial, financial responsibility, HTML, leadership, logistics, meetings, Microsoft Office, SharePoint, Oracle, organizational, payment processing, presentations, pricing, processes, procurement, proposals, Public Relations, QuickBooks, record keeping, relationship building, researching, sales, spreadsheets, team player, telephone, travel arrangements
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Indiana Wesleyan University
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Sales Administrative Assistant
Bachelor of Science Degree : August 2008 Associate of Applied Science Degree : Awards & Recognition ___________________________________________________________ , May 1998
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