Results-driven sales and management professional who exceeds revenue goals, quickly develops new accounts and achieves high customer service satisfaction ratings.
Managed a portfolio of over 150 accounts, which generated over one million in revenue per year. Established over 50 new accounts in only 12 months through successful client development.Wrote, proofed and edited sales proposals and correspondence.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market. Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs. developments.Negotiated details of contracts and payments and prepared sales contracts and order forms. Delivered exceptional account service to strengthen customer loyalty.Attended trade shows and sales conferences.
Was Top seller 5 months during my duration. Always meet and/or exceed target goals.Recommended and helped customers select merchandise based on their needs. Shared product knowledge with customers while making personal recommendations. Collaborated with members of other departments to complete sales transactions. Used networking opportunities to create successful, on-going business relationships.
Oversaw operations at eight locations, which generated over 2 million in revenue per year. Supervised, coached and trained 60 team members.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Trained all new managers on store procedures and policies. Prepared and deliver performance updates and quarterly business reviews.Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Upheld stock levels and proper pricing for multiple product lines.Managed the purchasing process for the entire area. Established and maintained proper high traffic displays, resulting in increased sales.Effectively communicated and coordinated execution of the planogram with store management.Reconciled orders with financial plans and forecasts.Conducted staff meetings with sales personnel.
I worked for Region V Services as a Extended Home Provider and Support Professional until the fall of 2005 before switching the Transfiguration which closed in December of 2006. Developed, trained staff and applied state programing for individuals with disabilities. Oversaw programing, finical, medical, and daily needs for 10 clients. Carefully selected, developed and retained qualified staff, as well as trained new staff annually.Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care.
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Scholarship Award Winner
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