sale merchandiser resume example with 16+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

  • Resolving Problems and Incidents
  • Hardware and Software Repair
  • Customer Service Support
  • Technical Troubleshooting
  • Highly Professional
Boca Ciega Gulfport, FL Expected in 2000 High School Diploma : - GPA :
Work History
Conn's, Inc. - Courier
San Antonio, TX, 08/2021 - Current
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Verified load against delivery ticket before beginning every shift.
  • Followed company policies and procedures during shift.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Drove safely at all times to avoid accidents and harm.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
National Ondemand - Sale Merchandiser
FL, State, 01/2016 - 08/2021
  • Planned and coordinated product availability for advertising and promotion purposes.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Educated employees on new merchandise during seasonal workshops.
  • Developed partnerships with internal groups such as packaging, visual and e-commerce.
  • Updated pricing and signage to complete product displays and educate customers.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Tracked and recapped key item performance.
  • Verified products appeared at correct locations in proper quantities.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
  • Established vendor performance metrics to evaluate service.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Worked with managers and advertising directors to optimize promotions.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
H&M - Cable Installation Technician
Michigan, ND, 10/2015 - 01/2016
  • Devises, fabricates, and assembles new or modified electrical and/or mechanical components or assemblies for products
  • Recorded test procedures and results, numerical and graphical data, and recommendations for changes in product or test methods
  • Provides and develops documentation to maintain equipment
  • Site preparation activities
  • Infrastructure installations – racks, cable racks, power, grounding, cabling, etc.
  • Hardware/software installation of networking components
  • Site wiring installation, inspection, and testing of “last half mile” circuits
  • Circuit transitions and activations
  • Network node equipment decommissioning and de-installation
  • Completion reports to include as-installed documentation (Red Line drawings)
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.
  • Repaired and updated equipment to conform to company-wide standards.
  • Assembled communication equipment such as wiring, switching equipment and power apparatus.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Installed and configured new devices and system components.
  • Operated equipment, vehicles and tools with optimal safety procedures to prevent injuries.
  • Set up networks and computers for business and residential customers.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
  • Comms Closet
ABM - Oven Technician
City, STATE, 11/2014 - 10/2015
  • Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Determined quantity of product to prep for next day’s operation by maintaining detailed production schedule.
  • Operated industrial equipment to prepare products for shipment while observing machines to guarantee quality.
  • Calibrated equipment to maintain optimal performance.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Assembled parts and components using welding techniques.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Determined maintenance requirements and assigned repairs to qualified employees.
Walmart - Department manager
City, STATE, 05/2005 - 10/2014
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Led merchandise selection, pricing, planning and marketing.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Created visual marketing and styled window displays.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Analyzed and interpreted store trends to facilitate planning.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

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Resume Overview

School Attended

  • Boca Ciega

Job Titles Held:

  • Courier
  • Sale Merchandiser
  • Cable Installation Technician
  • Oven Technician
  • Department manager


  • High School Diploma

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