Over 30 years of combined experience in customer service, driver training, personal training, problem solving, and trouble shooting relations. A patient, professional, always safety minded, safety coordinator who is motivated, trustworthy, competent, and dependable.
Core Qualifications
Up-to-date on DOT regulations
Dependable and reliable
Customer-oriented
Defensive driving
Clean DMV record
Great attitude
Heavy hauling
Strong communicator
Strong organizational skills
Great ability to adapt to new and challenging responsibilities to become a team leader and a contributor
Very focused and critical thinker.Maintains a very safe and clean driving record.
Seasoned in conflict resolution
Sharp problem solver
Training and development
Extensive knowledge of training methods
Certified Smith System Trainer
Certified Osha Trained on new construction, confined space, scaffolding, and off road equipment.
Knowledgeable and detailed oriented with the ability to train new personnel and or installers to become team partners for the organization.
Special skills in new hire training and orientation
Perform well with Smith System training 4 hour class room training on the 5 Keys and on the road cushion driving 3 hour training.
Achievements
Training
Responsible for providing vision and guidance to new hires and them on sufficient safety procedures. Trained and assisted in past year more than 150 new hires for Cemex.
Performance
Named #1 Driver in Transporting Xerox High Tech Equipment in 1991
1992 and 1994 received the Professional Truck Driver Safe Driver Award - No Accidents. One for 2 years and other for 4 years while working for WTS
Continuously maintained an accident and incident-free driving record for more than 4 years.
Delivered shipments to customers throughout [<Area name>] region averaging over [<number>] miles daily.
Maintained consistent and on-time delivery record with [<number>]% of all orders arriving on-time or ahead of schedule.
Professional Experience
2004 to Current
Safety Coordinator and Driver Trainer/Customer Service Nucor Corporation – Punta Gorda, FL,
Certified driver and safety trainer
Successfully train and serve as a liaison to inexperienced new hires.
Diligently train drivers on safety and how to apply and exercise it as they perform their daily and weekly duties.
Ensure on the job safety by making sure all Protective Personal Equipment (PPE) is worn properly.
Perform detailed site checks to ensure there are not any hazards that would disrupt the jobs to be performed.
Interact personally with as many customers as possible to ensure quality customer service.
Provide extensive training instructing drivers on how to fill out DOT log books and all proper federal UCR reports.
1999 to 2004
Safety CoordinatorFort Transfer – Olive Branch, MS,
24 Hour Class Room Computer Course with New Horizons Computer Learning Center. Level One on Excel, Word, Outlook, Power Point.
Trained side by side with experienced partners in their respective fields. Observed and gained knowledge on electrical, new construction, plumbing, A/C and A/C duct work.
Certified OSHA 30 Hour Training, OSHA 501, and OSHA Confine Space
Attended quality work shops which included Leadership Development and Supervisory Skills to obtain Servant Leadership certification for my position.
Certified Fork Lift Training and Trainer and in Trenching, Excavation, and Soil Mechanics.
Answered all safety questions.
Competently inspected all job sites for safe operations
Order all safety equipment including nextels, hard hat, glasses, gloves, belts, and fire extinguishers.
Ensured all Job Boxes properly contained all safety equipment.
Ensured all work vans and trucks had current and proper paper work in them.
Weighed all vans and trucks on a yearly basis ensuring safe operation.
Ensured all commercial vehicls had proper maintenance as required by law for safe operation.
11/1995 to 11/1999
Customer Service/Electronic Installer/Special RiggerWTS – City, STATE,
1985 to 1995
OwnerWillis Transportation - Independent Contractor – City, STATE,
Contract moves, set up pricing, and organized personnel for each job.
Checked sites and equipment to ensure in all working order.
Owner operator of two 28 foot Bob Tail Box Trucks with rail lifts.
Contract with Western Transportation System to obtain special rigging jobs with organizations such as, Xerox, Pitney Bowes, Fed-Ex, Wong Computer, Abbot Lab, Richo Oce. All jobs were performed safely with out any injuries.
Maintained good awareness of the needs of all my clients and provided satisfaction guarantee.
Demonstrated excellent problem solving skills in a timely manner.
Hired and trained 5 new employees and taught them from scratch.
Determined staffing requirements and interviewed, hired and trained new employees.Built relationships with key industry insiders.
1981 to 1985
Customer Service/Electronic Installer/Special RiggerWTS – City, STATE,
Xerox certified for ten years
Handled, installed, and special rigged million dollar equipment safely.
Specialist in all stair equipment and all types of lifts and lift trucks.
Trained all personnel on becoming safety electronic handling specialist.
Assisted Xerox and its customers in every way possible.
Put in long hours to help serve customers and ensure customer satisfaction.
Very knowledgeable of many state highways and towns as well as their laws.
Maintained a very safe and clean driving record.
Gained the trust of many companies by excercising an having a record of completing jobs on time and safely with no injuries, harm to their equipment or facility.
Named #1 in nation being Xerox Customer Service Representative and Installer.
Education and Training
Expected in
High School Diploma: South Grand Prairie High School - Grand Prairie, TX GPA:
Certifications
Smith System Training Course
Space Cushion - No Accident Driving
April 2-3, 2012 and expires April 2014
Certified Driver and Trainer
OSHA 501 and Confine space
Xerox Certifications
Construction and General Safety
Log Book Specialist for DOT
TD Industries
Leadership Development One
A course in Supervising Skills and Servant Leadership
January 8, 2002
Associated Builders and Contractors, Inc. (ABC)
Rough Terrain Forklift Certification - November 17, 2000
OSHA 30 Hour Construction Outreach Program
October 30 - November 2, 2000
Trenching, Excavation, and Soil Mechanics - November 16, 2000
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School Attended
South Grand Prairie High School
Job Titles Held:
Safety Coordinator and Driver Trainer/Customer Service
