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Safety Coordinator and Driver Trainer/Customer Service Resume Example

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SAFETY COORDINATOR AND DRIVER TRAINER/CUSTOMER SERVICE
Summary

Over 30 years of combined experience in customer service, driver training, personal training, problem solving, and trouble shooting relations. A patient, professional, always safety minded, safety coordinator who is motivated, trustworthy, competent, and dependable. 

Core Qualifications
  • Up-to-date on DOT regulations
  • Dependable and reliable
  • Customer-oriented
  • Defensive driving
  • Clean DMV record
  • Great attitude
  • Heavy hauling
  • Strong communicator
  • Strong organizational skills
  • Great ability to adapt to new and challenging responsibilities to become a team leader and a contributor
  • Very focused and critical thinker.Maintains a very safe and clean driving record.

 

 


  • Seasoned in conflict resolution
  • Sharp problem solver
  • Training and development
  • Extensive knowledge of training methods
  • Certified Smith System Trainer
  • Certified Osha Trained on new construction, confined space, scaffolding, and off road equipment.
  • Knowledgeable and detailed oriented with the ability to train new personnel and or installers to become team partners for the organization.
  • Special skills in new hire training and orientation
  • Perform well with Smith System training 4 hour class room training on the 5 Keys and on the road cushion driving 3 hour training.
Achievements

Training 

  • Responsible for providing vision and guidance to new hires and them on sufficient safety procedures. Trained and assisted in past year more than 150 new hires for Cemex.

 

Performance 

  • Named #1 Driver in Transporting Xerox High Tech Equipment in 1991

  • 1992 and 1994 received the Professional Truck Driver Safe Driver Award - No Accidents. One for 2 years and other for 4 years while working for WTS

  • Continuously maintained an accident and incident-free driving record for more than 4 years.

  • Delivered shipments to customers throughout [] region averaging over [] miles daily.

  • Maintained consistent and on-time delivery record with []% of all orders arriving on-time or ahead of schedule.

 

 

Professional Experience
Safety Coordinator and Driver Trainer/Customer Service
January 2004 to CurrentCemex/Texas Industries － Round Rock, TX
  • Certified driver and safety trainer
  • Successfully train and serve as a liaison to inexperienced new hires.
  • Diligently train drivers on safety and how to apply and exercise it as they perform their daily and weekly duties.
  • Ensure on the job safety by making sure all Protective Personal Equipment (PPE) is worn properly.
  • Perform detailed site checks to ensure there are not any hazards that would disrupt the jobs to be performed.
  • Interact personally with as many customers as possible to ensure quality customer service.
  • Provide extensive training instructing drivers on how to fill out DOT log books and all proper federal UCR reports.
Safety Coordinator
January 1999 to January 2004TD Industries － Round Rock, TX
  • 24 Hour Class Room Computer Course with New Horizons Computer Learning Center. Level One on Excel, Word, Outlook, Power Point.
  • Trained side by side with experienced partners in their respective fields. Observed and gained knowledge on electrical, new construction, plumbing, A/C and A/C duct work.
  • Certified OSHA 30 Hour Training, OSHA 501, and OSHA Confine Space
  • Attended quality work shops which included Leadership Development and Supervisory Skills to obtain Servant Leadership certification for my position.
  • Certified Fork Lift Training and Trainer and in Trenching, Excavation, and Soil Mechanics.
  • Answered all safety questions.
  • Competently inspected all job sites for safe operations
  • Order all safety equipment including nextels, hard hat, glasses, gloves, belts, and fire extinguishers.
  • Ensured all Job Boxes properly contained all safety equipment.
  • Ensured all work vans and trucks had current and proper paper work in them.
  • Weighed all vans and trucks on a yearly basis ensuring safe operation.
  • Ensured all commercial vehicls had proper maintenance as required by law for safe operation.
Customer Service/Electronic Installer/Special Rigger
December 1995 to December 1999WTS － Round Rock, TX
Owner
January 1985 to January 1995Willis Transportation - Independent Contractor － Round Rock, TX
  • Contract moves, set up pricing, and organized personnel for each job.
  • Checked sites and equipment to ensure in all working order.
  • Owner operator of two 28 foot Bob Tail Box Trucks with rail lifts.
  • Contract with Western Transportation System to obtain special rigging jobs with organizations such as, Xerox, Pitney Bowes, Fed-Ex, Wong Computer, Abbot Lab, Richo Oce. All jobs were performed safely with out any injuries.
  • Maintained good awareness of the needs of all my clients and provided satisfaction guarantee.
  • Demonstrated excellent problem solving skills in a timely manner.
  • Hired and trained 5 new employees and taught them from scratch.
  • Determined staffing requirements and interviewed, hired and trained new employees.Built relationships with key industry insiders.
Customer Service/Electronic Installer/Special Rigger
January 1981 to January 1985WTS － Round Rock, TX
  • Xerox certified for ten years
  • Handled, installed, and special rigged million dollar equipment safely.
  • Specialist in all stair equipment and all types of lifts and lift trucks.
  • Trained all personnel on becoming safety electronic handling specialist.
  • Assisted Xerox and its customers in every way possible.
  • Put in long hours to help serve customers and ensure customer satisfaction.
  • Very knowledgeable of many state highways and towns as well as their laws.
  • Maintained a very safe and clean driving record.
  • Gained the trust of many companies by excercising an having a record of completing jobs on time and safely with no injuries, harm to their equipment or facility.
  • Named #1 in nation being Xerox Customer Service Representative and Installer.
Education and Training
High School DiplomaSouth Grand Prairie High School － Grand Prairie, TX, USA
Certifications

Smith System Training Course 

Space Cushion - No Accident Driving 

April 2-3, 2012 and expires April 2014 

 

Certified Driver and Trainer 

OSHA 501 and Confine space 

Xerox Certifications 

Construction and General Safety 

Log Book Specialist for DOT 

 

TD Industries 

Leadership Development One 

A course in Supervising Skills and Servant Leadership 

January 8, 2002 

 

Associated Builders and Contractors, Inc. (ABC) 

Rough Terrain Forklift Certification - November 17, 2000 

OSHA 30 Hour Construction Outreach Program 

October 30 - November 2, 2000 

Trenching, Excavation, and Soil Mechanics - November 16, 2000 

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Resume Overview

Companies Worked For:

  • Cemex/Texas Industries
  • TD Industries
  • WTS
  • Willis Transportation - Independent Contractor

School Attended

  • South Grand Prairie High School

Job Titles Held:

  • Safety Coordinator and Driver Trainer/Customer Service
  • Safety Coordinator
  • Customer Service/Electronic Installer/Special Rigger
  • Owner

Degrees

  • High School Diploma

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