Safety Coordinator and Driver Trainer/Customer Service Resume Example
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SAFETY COORDINATOR AND DRIVER TRAINER/CUSTOMER SERVICE
Summary
Over 30 years of combined experience in customer service, driver training, personal training, problem solving, and trouble shooting relations. A patient, professional, always safety minded, safety coordinator who is motivated, trustworthy, competent, and dependable.
Core Qualifications
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Achievements
Training
- Responsible for providing vision and guidance to new hires and them on sufficient safety procedures. Trained and assisted in past year more than 150 new hires for Cemex.
Performance
- Named #1 Driver in Transporting Xerox High Tech Equipment in 1991
- 1992 and 1994 received the Professional Truck Driver Safe Driver Award - No Accidents. One for 2 years and other for 4 years while working for WTS
- Continuously maintained an accident and incident-free driving record for more than 4 years.
- Delivered shipments to customers throughout [] region averaging over [
] miles daily. - Maintained consistent and on-time delivery record with [
]% of all orders arriving on-time or ahead of schedule.
Professional Experience
Safety Coordinator and Driver Trainer/Customer Service
January 2004 to CurrentCompany Name － City, State
January 2004 to CurrentCompany Name － City, State
- Certified driver and safety trainer
- Successfully train and serve as a liaison to inexperienced new hires.
- Diligently train drivers on safety and how to apply and exercise it as they perform their daily and weekly duties.
- Ensure on the job safety by making sure all Protective Personal Equipment (PPE) is worn properly.
- Perform detailed site checks to ensure there are not any hazards that would disrupt the jobs to be performed.
- Interact personally with as many customers as possible to ensure quality customer service.
- Provide extensive training instructing drivers on how to fill out DOT log books and all proper federal UCR reports.
Safety Coordinator
January 1999 to January 2004Company Name － City, State
January 1999 to January 2004Company Name － City, State
- 24 Hour Class Room Computer Course with New Horizons Computer Learning Center. Level One on Excel, Word, Outlook, Power Point.
- Trained side by side with experienced partners in their respective fields. Observed and gained knowledge on electrical, new construction, plumbing, A/C and A/C duct work.
- Certified OSHA 30 Hour Training, OSHA 501, and OSHA Confine Space
- Attended quality work shops which included Leadership Development and Supervisory Skills to obtain Servant Leadership certification for my position.
- Certified Fork Lift Training and Trainer and in Trenching, Excavation, and Soil Mechanics.
- Answered all safety questions.
- Competently inspected all job sites for safe operations
- Order all safety equipment including nextels, hard hat, glasses, gloves, belts, and fire extinguishers.
- Ensured all Job Boxes properly contained all safety equipment.
- Ensured all work vans and trucks had current and proper paper work in them.
- Weighed all vans and trucks on a yearly basis ensuring safe operation.
- Ensured all commercial vehicls had proper maintenance as required by law for safe operation.
Customer Service/Electronic Installer/Special Rigger
December 1995 to December 1999Company Name － City, State
December 1995 to December 1999Company Name － City, State
Owner
January 1985 to January 1995Company Name － City, State
January 1985 to January 1995Company Name － City, State
- Contract moves, set up pricing, and organized personnel for each job.
- Checked sites and equipment to ensure in all working order.
- Owner operator of two 28 foot Bob Tail Box Trucks with rail lifts.
- Contract with Western Transportation System to obtain special rigging jobs with organizations such as, Xerox, Pitney Bowes, Fed-Ex, Wong Computer, Abbot Lab, Richo Oce. All jobs were performed safely with out any injuries.
- Maintained good awareness of the needs of all my clients and provided satisfaction guarantee.
- Demonstrated excellent problem solving skills in a timely manner.
- Hired and trained 5 new employees and taught them from scratch.
- Determined staffing requirements and interviewed, hired and trained new employees.Built relationships with key industry insiders.
Customer Service/Electronic Installer/Special Rigger
January 1981 to January 1985Company Name － City, State
January 1981 to January 1985Company Name － City, State
- Xerox certified for ten years
- Handled, installed, and special rigged million dollar equipment safely.
- Specialist in all stair equipment and all types of lifts and lift trucks.
- Trained all personnel on becoming safety electronic handling specialist.
- Assisted Xerox and its customers in every way possible.
- Put in long hours to help serve customers and ensure customer satisfaction.
- Very knowledgeable of many state highways and towns as well as their laws.
- Maintained a very safe and clean driving record.
- Gained the trust of many companies by excercising an having a record of completing jobs on time and safely with no injuries, harm to their equipment or facility.
- Named #1 in nation being Xerox Customer Service Representative and Installer.
Education and Training
High School DiplomaSouth Grand Prairie High School － City, State, USA
Certifications
Smith System Training Course
Space Cushion - No Accident Driving
April 2-3, 2012 and expires April 2014
Certified Driver and Trainer
OSHA 501 and Confine space
Xerox Certifications
Construction and General Safety
Log Book Specialist for DOT
TD Industries
Leadership Development One
A course in Supervising Skills and Servant Leadership
January 8, 2002
Associated Builders and Contractors, Inc. (ABC)
Rough Terrain Forklift Certification - November 17, 2000
OSHA 30 Hour Construction Outreach Program
October 30 - November 2, 2000
Trenching, Excavation, and Soil Mechanics - November 16, 2000
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Resume Overview
School Attended
- South Grand Prairie High School
Job Titles Held:
- Safety Coordinator and Driver Trainer/Customer Service
- Safety Coordinator
- Customer Service/Electronic Installer/Special Rigger
- Owner
Degrees
- High School Diploma
