RSI Enterprises INC Resume Example

• Greeted and assisted visitors when they arrived at the office.
• Handled money for customers and visitors.
• Scheduled tons of patients using Synergy.
• Solved minor customer issues and ensured that any major problems were immediately escalated to the office manager.
• Signed for packages that came to the organization and distributed them to the appropriate personnel. 
• Transmitted information or documents to patients and doctor offices, using computer, mail, or facsimile machine.
• Cross-trained shift personnel in various roles and tasks through frequently rotating assignments.
• Scheduled MRI's, CT, Ultrasound's, Mammogram's, Xray's, and Fluro in person and on phon.
• Verified insurance authorization
• Floated between 8 different office for 3 years to fill front desk reps
• Assessment coordinator (confirmed and cleared patients stent or foreign implant with technicians before being scanned on MRI/CT machine)
• Worked inbound referral faxes and scheduled patients.
• Spanish translator 

I was considered a float, I would fill in front desk employees at all 8 offices and on days I was not needed I would work as a assessment coordinator or scheduler. I was always challenged with new and severe issues that I almost always was able to resolve. I've learned to flex and work with a variety of personas due to being a float and also be flexible with everyone's shift. My greatest achievements were helping patients at a vulnerable state and always going above and beyond to meet there expectation! 

• Discussed various issue with members of educational committees, including data transfer error and grading.
• Developed and maintained effective frameworks, standards and requirements.
• Tracked class attendance and student progress.
• Coordinated after school tutoring hours with other teachers to help students in need of extra attention.
• Corrected tests and quizzes in a timely manner.
• Performed student background reviews to develop tailored lessons based on student needs.
• Observed and documented behaviors and actions.
• Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.

Although I don't have a degree in teaching I helped guide tons of students in graduating by enrolling them in online classes to grading assignments.

• Coordinated, scheduled, and executed large data entry projects.
• Eliminated outdated records by sending the records to be scanned.
• Input client information into spreadsheets and the company database. 
• Sorted source documents and organized to be filed.
• Identified errors in data entry and related issues to supervisors. 
• Verified that patients had the proper insurance coverage prior to any procedures or appointment scheduling.
• Ensured that all patient and insurance data was updated regularly and carefully inputted into the company's computer system.
• Organized files, developed spreadsheets, faxed reports and scanned documents.

My daily achievements were to verify insurance and enroll middle school children to be seen by a dentist at our mobile dentist program. It was always my goal to give children that did not have dental insurance the opportunity to still be seen by a dentist.