High-energy, focused on promoting customer satisfaction through exceptional service.
Courteous and professional with a great sense of humor. I recently quit my job at Wal-Mart
due to the terrible employees and unorganized way they do things. Then I got hired at Toys
R Us for seasonal and did an exceptional job, but unfortunately they did not keep me. Afterwards I moved on to a cleaning company called ASL, but couldn't keep it due to me being temporary as well, now I work with the 1hotel and have been there since May, I have learned a lot and I like the job, I can handle people and their problems more efficiently, I can solve problems more quicker and I have increased my team skills, I can work with more people as a team and handle tough and fast paced situations.
Strong analytical skills
Excellent problem solving skills
Strong collaborative skills
Powerpoint, Microsoft Word
Know the basics
Used for 2 years
05/2017 to Current
Rooftop Pool Attendant 1Hotel － Miami Beach, FLWhat I do is talk to guests and make them feel welcomed and at home. I have a very upbeat and easy to talk to personality, I first welcome the guests when they come to the roof pool and once I sign them in into our list I go ahead and retrieve a certain amount of towels for them and seat them down in a chair that appeals to them the most, while setting up the chair I converse with the guest(s) and we have laughs and get to know each other! I also walk around and make sure the pool area is tidy and clean and that every guest is tended to and whatever problems they have I help take care of. I also make sure the pool attendant station is clean and organized so not only can we find the things we need it's also presentable to the guest when they come for assistance.
11/2015 to 01/2016
Backhouse － North Miami Beach, Fl
What back-house basically is, is that we either scan items into the bays in the backroom to
put them there or to scan them out of the bays so we can put them either on the floor or to
give them to a customer.
We get called to retrieve and look for items in the back as well so
we can bring it to the front for a customer that has ordered it already or to let the front know
we have the item in the back so the customer can either get it at that moment or later.
have nothing to do in the back we do re-shop which is all the items that were returned or on
the floor we put them back where they belong and organize that area so it looks nice, neat
and has easy access for the customers and their children.
We also use the computers to
find out if we have the item or not and when the store has run out of carts one person from
the back goes to the front and sides of the store and brings them back in for the customers
06/2015 to 08/2015
House Keeping/Janitor ASI - Commercial Cleaning Services - America Service Industries － Miami Lakes, FL
At first I was a housemaid, I would clean vacuum hallways, clean laundry rooms, take out
the trash from each and every floor, clean dumpsters, garbage cans, and provide support to
the rest of the staff when they needed it.
After there I went to work as a janitor and pick up
garbage outside condominiums and I walked around for 8-9 hours in the sun picking up
garbage from corners, roads, bushes, pool areas, grass and made sure that it was clean till
the time I left.
02/2015 to 04/2015
Backroom Truck unloader Wal-Mart Super center － North Miami Beach, FL
What I did in the back was take out all the boxes from the truck and organize them neatly on
a rail and pushed them to the other workers.
Afterwards I took the outside to the sales floor
and placed them in their designate are.
As well as helping customers find what they needed
or taking them to someone else with more experience.
Education and Training
High School Diploma: Computer Art AnimationMiami Dade College － Miami, FLStudying Computer Art Animation to become a video designer and if I don't like that career path then I am thinking of also switching to become a Vet.
High School Diploma: Student Miami Beach Senior HIgh － Miami, FL, United States
Using the computer
Venturing out and exploring new areas
Listening skills, Powerpoint, Windows Microsoft Word, Strong communication skills, neat and strong organizational skills, can work alone or with others.
I used to volunteer at this Club for kids called Boys and Girls Club and I would assist the
coaches with either running errands for them, watching over the kids, helping the kids with
their homework or playing games with them to keep them occupied. I helped them for about
2-3 years and they all remember me as a serious, but goofy guy who helped whenever they
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Companies Worked For:
House Keeping/Janitor ASI - Commercial Cleaning Services - America Service Industries
Backroom Truck unloader Wal-Mart Super center
Miami Dade College
Miami Beach Senior HIgh
Job Titles Held:
Rooftop Pool Attendant
High School Diploma : Computer Art Animation High School Diploma : Student
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