RNC Engineer, 09/2012
to 10/2013
T-Mobile/ Experis – Chicago,
IL
Worked with a team of engineers tasked with modernizing T-Mobiles network and rolling out LTE
Worked with engineers to decom existing Nortel BTS's and install and integrate Nokia Flexi
Configured ports in ALU 7705 CSR
Monitored new sites to ensure proper performance of voice and data before handing to market
Switch Technician, 08/2011
to 08/2012
T-Mobile/ Glotel – Mobile,
AL
Work with a team of engineers tasked with upgrading T-mobiles network from AAV 1.0 to AAV 1.95
Nokia RNC / BTS troubleshooting and rehoming
Alcatel 7670, 7750, and 7705 configuration and troubleshooting
Investigated performance issues related to 2G/3G Ericsson, 2G/3G Nokia, 2G Nortel, Tellabs, Alcatel/Spatial, and ATM technology using vendor specific programs, contacting vendor, and analyzing automatically generated report's
Ensured network reliability by adhering to performance monitoring thresholds that were currently in place as well has working with other departments such as RF to determine new thresholds
Alcatel RSP SME Engineer/ RNC Engineer, 09/2009
to 08/2011
T-Mobile/ Apex Systems – Chicago,
IL
Provide SME support to help identify and troubleshoot any RSP issues.
Created Iur, IuCS, IuPS, and Iub links.
Creation / Definition of COCO for Node B cell sites
Integration of Node-Bs via remote coordination with Field Technicians
Upgrading of Node-Bs SW
Clearing of Node-B and RNC alarms
Re-hosting of Node-Bs from one RNC to another RNC.
Providing technical support tasks including fault diagnosis & troubleshooting of 3G Flexi BTS
Create and troubleshoot 3G Flexi BTS in the RNC and Application Launcher
Preparing the BTS commissioning file.
Prepare and process the alarm tracker issues in 3G TMobile network in Chicago, IL
Provide daily updates in a daily call with the customer
Troubleshoot transmission, ATM and IP issues to integrate the 3G Flexi BTS
Operations & Maintenance, Troubleshooting of RNC issues
Manage, lead and delegate RAN/RNC tasks
Implementation of mass parameters changes to NodeB and RNC parameters by generating new XML plan
Remote Creation of UMTS Node B sites thru XML Files via Nokia OSS4.0 / NetAct
Experience in NetAct tools such as NW Editor, CM Editor, CM Operations and NW License manager• Experience working in Plan Editor
Switch Technician, 07/2008
to 07/2009
T-Mobile/ Glotel – Chicago,
IL
Build of ALU 7670 RSP Iub links for new sites.
Troubleshooting of alarms in ALU RSP 7670.
Executed card changes and software upgrades in ALU RSP 7670.
Test and turn up of ALU MGW trunks.
Test and acceptance of OC-3, DS3, and T-1's with Telco.
Re-hosting of Nokia Node-Bs.
Troubleshoot transmission, ATM and IP issues to integrate the 3G Flexi BTS.
Operations & Maintenance, Troubleshooting of RNC issues.
Investigated performance issues related to 2G/3G Nokia, 2G Nortel, Tellabs, Alcatel/Spatial, and ATM technology.
Network Operations Center Alcatel ATM Engineer, 04/2007
to 07/2008
T-Mobile/ Amirit Technologies/ Teksystems – Seattle,
WA
Responsible for troubleshooting, monitoring and maintenance of Alcatel 7670 switching platforms.
Worked as a team with NOC/Market technicians to execute alarm resolution.
Coordinate with ATM Tier 2 Engineering to help perform assigned tasks such as cleanup of connected "down" circuits and links.
Everyday knowledge of Alcatel 5620 NM 6.3 Graphical User Interface.
Provisioned ATM and Frame Relay connections to enhance telecommunication resources.
Executed card changes and software upgrades.
Performed a variety of automated services by means of Remedy Action Request System 5.01.02
Screened NETeXPERT Provisioning and Inventory Manager for alarms on platform
Network Operations Center Engineer, 11/2006
to 04/2007
T-Mobile/ Amirit Technologies – Seattle,
WA
Monitoring of T-Mobile's 2G wireless Ericsson, Nokia, and Nortel Mobile Switching Systems for the western region.
Fault surveillance & fault management of network alarms.
Screened NETeXPERT Provisioning and Inventory Manager Alarms on a variety of wireless and wireline technologies, including GSM, GPRS, optical, fixed voice, NgN, VoiP, and IP.
Performed a variety of automated services by means of Remedy Action Request System 5.01.02
Coordinating Engineering, Vendor Technical Support, and Field Operations on unresolved network troubles, and first and second tier escalations.
BTS Engineer, 06/2006
to 09/2006
Cingular Wireless/ Contract – North Carolina
Built Nokia BTS Ultrasite cabinet, configured hardware, swept lines and ran all jumpers.
Integrated and Commissioned Nokia BTS Ultrasite.
Troubleshoot alarms at the Nokia Ultrasite BTS.
Perform QA audits of the Nokia Ultrasite BTS and associated equipment.
Network Operations Center Engineer, 06/2005
to 03/2006
Cingular Wireless/ Contract – Atlanta,
GA
Monitoring of the Cingulars 2G wireless Ericsson, Nokia, and Nortel Mobile Switching Systems for the South East region.
Fault surveillance & fault management of network alarms.
Performed a variety of automated services by means of Remedy Action Request System 5.01.02.
Coordinating Engineering, Vendor Technical Support, and Field Operations on unresolved network troubles, and first and second tier escalations
BTS Engineer, 02/2005
to 06/2005
Cingular Wireless/ Goodman Networks – Charlotte,
NC
Responsible for the training and technical support of the Nokia Partners in the areas of Installation, commissioning, and integration of the Nokia Ultrasite BTS.
Troubleshoot alarms at the Nokia Ultrasite BTS via the BSC.
Provide technical support for Field Engineers troubleshooting alarms at the Nokia Ultrasite BTS.
Perform QA audits of the Nokia Ultrasite BTS and associated equipment.
Licensed by Nokia to perform Complex Channel Adds
Project Manager, 08/2004
to 02/2005
ICG Communications – Chicago,
IL
Coordinated the decommission of clients 3,000 square foot switch site.
Coordinated disconnect of all trunk groups with telco.
Provided detailed tracking of progress via excel spreadsheet.
Disconnected all trunk groups in Lucent 5ESS switch using Granite circuit information.
Supervised all contractors in removing all telco equipment from clients switch site.
Looped back all circuits in Titan 5500.
Wideband Satellite Communications Technician, 01/1995
to 08/1999
United States Air Force – Chicago,
IL
Engineered site layouts.
Installed all radios, antennas, and cables necessary for point to point or satellite communications network.
Tested and configured all equipment according to manufactures guidelines.
Made upgrades to existing networks.
Removed all radios , antennas, and cables necessary to remove a site
Switch Technician, 05/2000
to 04/2001
Winstar Communications – Chicago,
IL
PRI and BRI turn-up.
Monitoring of the muxes
Handled all trouble tickets and dispatched field techs appropriately
Checked line translations
Test and turn up DS3, DS1, and DS0's.
Testing of the DC Power Plant
