Rn , Unit Manager Resume Example

Provided training and supervision to 18 member staff in skilled unit.

• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Counseled caregivers and families on end-of-life planning and educated on patient care options.
• Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
• Communicated with primary care physicians or emergency care providers to relay patient needs.
• Executed appropriate steps for patient treatment following careful review of physician medical regimen.
• Offered clinical leadership and oversight to 48-bed acute care skilled unit, including daily scheduling, tasking and administration.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Answered patient questions and provided take-home materials for further information.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Recognized by management for providing exceptional customer service.
• Improved customer satisfaction by finding creative solutions to problems.

• Communicated triage information to primary care team to discuss disposition.
• Documented services discussed and provided details in electronic medical records.
• Educated patients relative to health care urgency and community resources available to meet needs.
• Collected data to represent symptoms, including onset, presenting problem and medical diagnoses.
• Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
• Cultivated professional conduct operating under triage nursing care guidelines.
• Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints.
• Analyzed discussed symptoms with established protocols to determine patient acuity.
• Attended educational workshops to maintain current competency and licensure in nursing specialty.
• Maintained confidentiality in matters related to patient, family and client facility staff.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Cared for patients recovering from surgery and other emergency procedures and provided personalized assistance.
• Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership.
• Reached out to patients to convey lab results and provide care instructions.
• Administered oral, intramuscular and IV medications to patients and monitored responses.
• Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
• Participated in continuing education programs and workshops to enhance training and nursing knowledge.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
• Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Maintained adequate unit supplies to meet expected patient demands.
• Executed appropriate steps for patient treatment following careful review of physician medical regimen.
• Treated patients by administering various types of medications and therapies.
• Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
• Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
• Answered patient questions and provided take-home materials for further information.
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
• Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
• Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Communicated with primary care physicians or emergency care providers to relay patient needs.
• Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
• Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.