Rhodes Graduation Services/JOSTENS Resume Example Office Management Systems

RHODES GRADUATION SERVICES/JOSTENS

Summary

Hardworking and reliable worker with strong ability in office management and/or ranch management. Offering agricultural experience, Veterinary assistant experience and office management. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Monitoring expenditures
Analytical research
Compiling data
Background in agricultural
Worker training
Planning and coordination

Business operations
Communications
Administrative support
Harvester safety
Caring for livestock
Invoice generation

Experience

08/2012 - 07/2020Rhodes Graduation Services/JOSTENSOffice Management Systems | Orange Park, FL

Generated reporting packages for areas such as business performance results.
Compiled analytical results and data into reports.
Created in-depth spreadsheets, which detailed trends and forecasts for revenue, profitability and expenses.
Streamlined cost analysis process by creating and implementing new, more efficient policies and procedures.
Planned, coordinated and managed many projects.
Strengthened operational efficiencies and traceability, developing organization systems for municipal bond transactions and sales.
Extracted data from various reporting systems to implement key operational changes.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Created agendas and communication materials for team meetings.
Delivered product to customer locations.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.

10/2010 - 10/2013Administrative AssistantFlorida Wilbert, Inc | Jacksonville, FL

Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Monitored office inventory to maintain adequate supply levels and order products.
Managed daily operations within office by supporting continuous delivery of excellent services and care.
Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
Supported sales management initiatives to optimize business development.
Achieved client loyalty through quality, productivity, service and proactive management.
Identified potential customers and evaluated market potential.
Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
Supported sales team by delivering current territory sales data and costing information.

01/2007 - 10/2020Veterinary AssistantTammy L. Jordan DVM | Jacksonville, FL

Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Prepared and sent financial statements to support bookkeeping functions.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Recognized by management for providing exceptional customer service.
Handled all delegated tasks, including invoicing and keeping track of inventory.

11/2003 - 01/2010Barn/Ranch Manager @ Diamond D Ranch Jewel Griffin | Jacksonville, FL

Managed ranch schedules for livestock, special events and crops.
Performed first aid and treated personnel wounds caused by sharp tools and equipment immediately, which reduced incidences of infection.
Planned harvest and planting schedules.
Trained new workers on safety and ranch procedures.
Monitored weather conditions and adjusted strategies accordingly to avoid losses.
Worked with the owner to determine ranch needs.
Supervised day-to-day activities on ranch.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Loaded and unloaded feed, chemicals and equipment from trucks.
Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Washed, groomed and trimmed each animal to enhance coat health.

Education and Training

05/2005High School Diploma
Baldwin High School | Baldwin, FL

Resume Overview

Companies Worked For:

Office Management Systems
Florida Wilbert, Inc
Tammy L. Jordan DVM
Jewel Griffin

School Attended

Baldwin High School

Job Titles Held:

Rhodes Graduation Services/JOSTENS
Administrative Assistant
Veterinary Assistant
Barn/Ranch Manager @ Diamond D Ranch

Degrees

05/2005 High School Diploma

Rhodes Graduation Services/JOSTENS Resume Example

Resume Score: 80%

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