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Rhodes Graduation Services/JOSTENS Resume Example

Resume Score: 80%

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RHODES GRADUATION SERVICES/JOSTENS
Summary

Hardworking and reliable worker with strong ability in office management and/or ranch management. Offering agricultural experience, Veterinary assistant experience and office management. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Monitoring expenditures
  • Analytical research
  • Compiling data
  • Background in agricultural
  • Worker training
  • Planning and coordination
  • Business operations
  • Communications
  • Administrative support
  • Harvester safety
  • Caring for livestock
  • Invoice generation
Experience
08/2012 - 07/2020Rhodes Graduation Services/JOSTENSOffice Management Systems | Orange Park, FL
  • Generated reporting packages for areas such as business performance results.
  • Compiled analytical results and data into reports.
  • Created in-depth spreadsheets, which detailed trends and forecasts for revenue, profitability and expenses.
  • Streamlined cost analysis process by creating and implementing new, more efficient policies and procedures.
  • Planned, coordinated and managed many projects.
  • Strengthened operational efficiencies and traceability, developing organization systems for municipal bond transactions and sales.
  • Extracted data from various reporting systems to implement key operational changes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings.
  • Delivered product to customer locations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
10/2010 - 10/2013Administrative AssistantFlorida Wilbert, Inc | Jacksonville, FL
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Managed daily operations within office by supporting continuous delivery of excellent services and care.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Supported sales management initiatives to optimize business development.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Identified potential customers and evaluated market potential.
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
  • Supported sales team by delivering current territory sales data and costing information.
01/2007 - 10/2020Veterinary AssistantTammy L. Jordan DVM | Jacksonville, FL
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Interpreted lab results to diagnose veterinary disorders and recommend treatment plans to veterinarian.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including invoicing and keeping track of inventory.
11/2003 - 01/2010Barn/Ranch Manager @ Diamond D Ranch Jewel Griffin | Jacksonville, FL
  • Managed ranch schedules for livestock, special events and crops.
  • Performed first aid and treated personnel wounds caused by sharp tools and equipment immediately, which reduced incidences of infection.
  • Planned harvest and planting schedules.
  • Trained new workers on safety and ranch procedures.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Worked with the owner to determine ranch needs.
  • Supervised day-to-day activities on ranch.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Loaded and unloaded feed, chemicals and equipment from trucks.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Washed, groomed and trimmed each animal to enhance coat health.
Education and Training
05/2005High School Diploma
Baldwin High School | Baldwin, FL
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Resume Overview

Companies Worked For:

  • Office Management Systems
  • Florida Wilbert, Inc
  • Tammy L. Jordan DVM
  • Jewel Griffin

School Attended

  • Baldwin High School

Job Titles Held:

  • Rhodes Graduation Services/JOSTENS
  • Administrative Assistant
  • Veterinary Assistant
  • Barn/Ranch Manager @ Diamond D Ranch

Degrees

  • 05/2005 High School Diploma

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