Effective and collaborative Leader – Relationship focused - Highly Analytical- Consistently exceeded goals
Admissions Representative of the Year - Sergeant of the Year
Increased revenue by $1.7 million.
Saved $100k in labor hours per year by optimizing positions and eliminating redundancies.
Minimized food waste by 30% by implementing standard recipes.
Increased Guest satisfaction 60% by broadening seasonal menus.
Contributed to success of park EBITDA growth by $8 million.
Optimized rotating menu for commissary which resulted in a decrease in food costs and waste by 50%.
Introduced new offerings for two signature dining experiences in park increasing satisfaction by 30%.
Exceeded EBITDA growth target by 20%.
Grew entree selections at under-performing restaurant; increased revenue by 15%.
Improved Guest satisfaction scores by 4 points by improving inefficient flow of food.
Changed ordering process in retail bakery selection resulting in 20% decrease in food waste.
Increased retention rates by 70% by partnering with Chef instructors.
Exceeded market share goals by achieving 108 percent application and start goals.
Optimized referral process through various clubs utilizing presentations and Alumni.
Worked with Alumni Advisor on building network through high schools.
Introduced social media program linking students and alumni for potential employment opportunities.
Produced monthly events for incoming students including chef demonstrations.
Grew marketing plan for entry into Alaska market; resulted in eight enrollments and 100% start rate.
Generated and developed relationships with community members to assist in enrollment goals.
Exceeded recruitment goals by 20%; station was successful for the first time in 10 years.
Introduced retention program which decreased loss rate of enlistments by 60%.
Expanded community outreach program to veterans groups and former soldiers who returned home.
Key representative on Rotary Club board on enlistment programs and initiatives.
Grew opportunities by engaging returning soldiers from training and blended into programs.
Optimized resources with other recruiting stations to increase effectiveness of new soldier programs.
Assisted former soldiers with employment opportunities utilizing network of community members.
Reduced ambiguity with higher command by pro-actively reporting challenges and sharing success.
Achieved "no deficiencies found" rating during annual Army inspection; only office in Pacific Northwest region to achieve this distinction.
Contributed significantly to Alaska office success as top recruiting office in region.
Increased enlistment rate of college level applicants by 40%.
Decreased loss rate by 75% by implementing new soldier orientation and end of school year program.
Increased enlistment rate in hard to penetrate school by 30%.
Awarded New Recruiter of the Year.
Delivered exceptional Guest service and savory menu choices for 181,000 soldiers deployed to Iraq.
Awarded Sergeant of the Year competing against soldiers with more experience and seniority.
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