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REVENUE CYCLE MANAGEMENT BILLING SUPERVISOR Resume Example

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REVENUE CYCLE MANAGEMENT BILLING SUPERVISOR
Education and Training
STATE UNIVERSITY OF NEW YORK, COLLEGE AT BROCKPORT DECEMBER 1991 Bachelor of Science: Psychology BROCKPORT, NY
Delta College Honors Profram
Cum Laude
NEWARK SENIOR HIGH SCHOOL JUNE 1988 National Honor Society NEWARK, NY
Skills
ACCOUNTS PAYABLE, Accounts Receivable, Administrative, balance, billing, BOOKKEEPING, interpersonal, Contracts, clients, DETAIL ORIENTED, documentation, fast, financial, financial reports, image, Insurance, Inventory control, Mentor, Excel, office, Word, Microsoft Word, COMMUNICATOR, order entry, organizational, patient care, payroll, Performance Appraisals, policies, processes, purchasing, quality, QuickBooks, supervisor, telephone, phones, phone, workflow, written, writing skills
Professional Experience
LABCORP OF AMERICA April 2010 to Current REVENUE CYCLE MANAGEMENT BILLING SUPERVISOR
  • Prepare daily/weekly reports for staff and management Mentor Administrative Team Leads in daily processes and procedures to ensure they are successful in their roles Process employee performance evaluations, including monthly one-on-one's, Quarterly Performance Appraisals, fact files, verbal /written reprimands and Performance Improvement Plans Provide on-the-job training to staff, ensuring they have all the tools necessary to perform effectively.
LABCORP OF AMERICA April 2009 to April 2010 ADMINISTRATIVE TEAM LEAD
  • Assisted supervisor in daily workflow processes.
  • Ensured all work was completed by end of day.
  • Assisted staff with questions in both order entry and unbillables.
PLOUFFE CONSTRUCTION September 2004 to March 2009 OFFICE MANAGER
TEMECULA, CA
  • Prepared Construction Estimates, Invoices and Contracts.
  • Reviewed plans and prepared construction bids.
  • Completed financial documents using QuickBooks, Word and Excel.
EL CAMINO MEDICAL CENTER March 2003 to September 2004 MEDICAL BILLING/COLLECTIONS
ENCINITAS, CALIFORNIA
  • Medical claims billing and collections for a multi-disciplinary clinic EOB analysis and claim appeals Patient benefit analysis to include Group insurance, Medicare, Workers' Compensation and Personal Injury Claims Generated daily financial reports Represented Medical Center at Workers' Compensation hearings and trials.
TRI-CITY CHIROPRACTIC April 2001 to February 2003 OFFICE MANAGER
VISTA, CALIFORNIA
  • Trained and supervised staff on office policies and procedures Conducted new employee interviews Performed employee evaluations Prepared employee payroll Prepared daily and monthly financial documents Medical claims billing and collections, including EOB analysis and appeals Patient billing and collections Patient benefit analysis Accounts Receivable/Accounts Payable Consulted patients on medical procedures available within the clinic Inventory control/purchasing Document preparation/Microsoft Word/Excel Scheduled patients/answered phones ACHIEVEMENTS Increased and maintained monthly collections 30-40% Formulated and implemented new procedures to improve office operations and enhance patient care and service Demonstrated the ability to multi-task in a fast-paced environment, while maintaining an emphasis on quality Presented a professional image on both the phone and in person, contributing to a positive reputation for the company Received commendation from clients on providing excellent service and support.
GALLUP CHIROPRACTIC May 1997 to April 2001 OFFICE MANAGER
DEL MAR, CALIFORNIA
  • Trained and supervised staff on office policies and procedures Conducted employee performance evaluations and reviews Performed new hire interviews Prepared employee payroll Medical claims billing and collections including Group Insurance, HMO's, Medicare, Workers' Compensation and Personal Injury EOB analysis and claim appeals Patient billing and collections Patient benefit analysis Transcribed patient reports and medical documents Scheduled patients/answered phones.
GERALD E NELSON February 1996 to May 1997 OFFICE MANAGER
  • Medical claims billing and collections including Group Insurance, Medi-Cal, Medicare and Tri-Care EOB analysis and claim appeals Patient billing and collections Patient benefit analysis Transcribed patient reports and medical documents Scheduled patients/answered phones.
CITIZEN'S TRUST COMPANY February 1995 to October 1995 SENIOR TELLER
COVENTRY, RHODE ISLAND
ADVANCED TELLER July 1994 to February 1995
TELLER January 1992 to July 1994
  • Performed daily branch transactions Processed commercial/consumer loans Collections Opened new checking and/or savings accounts Daily branch documentation Daily/monthly/quarterly branch balancing Maintained vault currency Daily balancing of Automated Teller Machines Supervised and trained new employees ACCOLADES Teller of the Quarter - December 1993 Performance Award - August 1994.
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Resume Overview

Companies Worked For:

  • LABCORP OF AMERICA
  • PLOUFFE CONSTRUCTION
  • EL CAMINO MEDICAL CENTER
  • TRI-CITY CHIROPRACTIC
  • GALLUP CHIROPRACTIC
  • GERALD E NELSON
  • CITIZEN'S TRUST COMPANY
  • ADVANCED TELLER
  • TELLER

School Attended

  • STATE UNIVERSITY OF NEW YORK, COLLEGE AT BROCKPORT
  • NEWARK SENIOR HIGH SCHOOL

Job Titles Held:

  • REVENUE CYCLE MANAGEMENT BILLING SUPERVISOR
  • ADMINISTRATIVE TEAM LEAD
  • OFFICE MANAGER
  • MEDICAL BILLING/COLLECTIONS
  • SENIOR TELLER

Degrees

  • Bachelor of Science : Psychology
    National Honor Society

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