Retail Sales Representative Resume Example
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RETAIL SALES REPRESENTATIVE
Work Experience
02/2006 to Current
Retail Sales RepresentativeConn's Homeplus － North Charleston , SC
- Prepare sales slips or sales contracts.
- Help customers try on or fit merchandise.
- Estimate cost of repair or alteration of merchandise.
- Resolve customer complaints regarding sales and service.
- Greet customers and ascertain what each customer wants or needs.
- Inventory stock and requisition new stock.
- Help customers try on or fit merchandise.
- Bag or package purchases, and wrap gifts.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Clean shelves, counters, and tables.
- Represent company at trade association meetings to promote products.
- Answer questions regarding the store and its merchandise.
- Exchange merchandise for customers and accept returns.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Place special orders or call other stores to find desired items.
- Prepare merchandise for purchase or rental.
- Ticket, arrange and display merchandise to promote sales.
- Estimate quantity and cost of merchandise required, such as paint or floor covering.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Maintain records related to sales.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Estimate and quote trade-in allowances.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations.
- Demonstrate use or operation of merchandise.
06/2004 to 02/2006
Bickford Senior Living － Des Moines , IA
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain records related to sales.
- Answer questions regarding the store and its merchandise.
- Inventory stock and requisition new stock.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Help customers try on or fit merchandise.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Prepare sales slips or sales contracts.
- Demonstrate use or operation of merchandise.
- Prepare merchandise for purchase or rental.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Place special orders or call other stores to find desired items.
- Exchange merchandise for customers and accept returns.
- Bag or package purchases, and wrap gifts.
- Ticket, arrange and display merchandise to promote sales.
- Help customers try on or fit merchandise.
- Clean shelves, counters, and tables.
- Retail Sales Management.
07/1998 to 04/2004
Bickford Senior Living － Fredericksburg , VA
- Apply pesticides and fertilizers to plants.
- Prepare soil for planting, and plant or transplant seeds, bulbs, and cuttings.
- Manage nurseries that grow horticultural plants for sale to trade or retail customers, for display or exhibition, or for research.
- Assign work schedules and duties to nursery or greenhouse staff, and supervise their work.
- Hire employees, and train them in gardening techniques.
- Identify plants as well as problems such as diseases, weeds, and insect pests.
- Determine plant growing conditions, such as greenhouses, hydroponics, or natural settings, and set planting and care schedules.
- Select and purchase seeds, plant nutrients, disease control chemicals, and garden and lawn care equipment.
- Explain and enforce safety regulations and policies.
- Coordinate clerical, recordkeeping, inventory, requisitioning, and marketing activities.
- Apply pesticides and fertilizers to plants.
- Cut and prune trees, shrubs, flowers, and plants.
- Provide information to customers on the care of trees, shrubs, flowers, plants, and lawns.
- Analyze details of sales territories to assess their growth potential and to set quotas.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
- Provide staff with assistance in performing difficult or complicated duties.
- Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
- Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
- Formulate pricing policies on merchandise according to profitability requirements.
- Prepare sales and inventory reports for management and budget departments.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.
- Plan and prepare work schedules, and assign employees to specific duties.
- Keep records pertaining to purchases, sales, and requisitions.
- Monitor sales staff performance to ensure that goals are met.
- Hire, train, and evaluate personnel.
- Inventory stock and reorder when inventories drop to specified levels.
- Attend company meetings to exchange product information and coordinate work activities with other departments.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Monitor customer preferences to determine focus of sales efforts.
- Review operational records and reports to project sales and determine profitability.
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
- Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
- Identify potential for loss and develop strategies to eliminate it.
- Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
05/1995 to 07/1998
Restraunt WorkerCarls Jr － City , STATE
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
- Greet and seat guests, and present menus and wine lists.
- Resolve customer complaints regarding food service.
- Present bills and accept payments.
- Compile and balance cash receipts at the end of the day or shift.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Observe and evaluate workers and work procedures in order to ensure quality standards and service.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Educational Background
1996
High school Diploma: General StudiesAptos High School － City, StateGeneral Studies
Skills
accounting, advertising copy, balance, budget, cash receipts, cash registers, clerical, contracts, credit, Resolve customer complaints, delivery, fertilizers, financing, focus, Inspect, insurance, maintain inventory, Inventory, inventory control, machinery, marketing, meetings, Exchange, money, natural, paint, personnel, policies, pricing, promotion, quality, receiving, reconciling, record keeping, Maintain records, research, retail, Retail Sales, safety, sales, shipping, staffing, tables
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Resume Overview
School Attended
- Aptos High School
Job Titles Held:
- Retail Sales Representative
- Restraunt Worker
Degrees
- High school Diploma : General Studies
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