Developed the ability to work in a fast-paced atmosphere, Maintained excellent customer relations and developed customer rapport, Diplomatically resolved customers complaints on a as-needed basis, Ability to follow instructions well and make decisions with no supervision, Motivated and supervised 5 employees on a daily basis, Maintained all record keeping procedures without error, Delegated responsibilties to employees to meet company's expectations, Effectively developed telephone communication skills and consistently met quotas.
Microsoft Office '03 - '07, Microsoft Windows Windows '98 - '07, Fax Machine, Copy Machine, Data Entry, Some Billing, Filing, Typing (45 wpm), Excel Spreadsheets, Telephone Skills, Basic Payroll, Multi-Line Phones, Fed-X, UPS, Invoicing and Billing, Management Skills, Interviewing, Hiring and Firing
Came into this company as a sales associate and in 2 months I became a Manager In Training. In 9 Months I became a Manager for 1 Location and then in October started running 2 stores until one of them closed down.
Customer Service, Batching Weekly, Inventory, Cash Outs and Reports, Opening and Closing Duties, Transfer, Product Summary Reports, Purchase Orders, Set Monthly Goals For Employees and The Store, Lots Of Customer Support and Bill Analysis
Opened Store and Closed Stores Daily, Sold Tanning Packages
Took Applications, multi line phones, Drug Screening, Entered Applications in Computer, Background Checks, Screened Candidates Before Coordinator, Check Distribution, Ordered Supplies, New Hire Forms, Passed Out Payroll Checks.
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