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Retail Sales Executive Resume Example

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RETAIL SALES EXECUTIVE
Summary

Dynamic sales and customer service professional. Highly experienced in fast-paced environments demanding aggressive sales, organizational, technical, and interpersonal skills.

Highlights
  • Business and Consumer Sales
  • Tech Savvy
  • Customer Service Relations
  • Computer Operations
  • Account Billing & Coding
  • Call Center Experience
Experience
Cellular SalesSilver Spring, MDRetail Sales Executive12/2011 to Current
  • Managing and motivating a team to increase sales and ensure efficiency
  • Provide customers with proper knowledge of Verizon services, products and policies
  • Manage and operate multiple store locations while maintaining store inventory and appearance.
Flextronics InternationalWashington D.C.Retail Technical Support06/2010 to 09/2011
  • Provide face-to-face customer support and product sales for the technical service department in Verizon Wireless retail locations.
  • Programming, troubleshooting and testing all mobile devices and equipment for defects and technical repairs.
  • Analyze devices and schematics to determine if extended repairs are required
  • Verify account coding and billing for already established customers
AdeccoFarmers Branch, TX09/2009 to 05/2010
  • Recommend and help customers select merchandise based on their everyday needs
  • Ensures equipment activation and delivery
  • Process over the phone sales for Verizon LAN line service for new and existing customers
  • Respond to a high volume of incoming sales calls in a timely manner
Comcast CommunicationsLargo, MDComm. Tech & Customer Account Executive10/2007 to 08/2009
  • Perform repair work and respond to service issues at the homes of cable users
  • Effectively troubleshoot the subscriber's service via the phone
  • Handle a large volume of incoming calls while covering a full range of customer services, technical and sales needs
  • Answer general questions in regards to sales, billing and account status updates while proactively seeking business opportunities with new and existing customers
Education
Associate of Arts:Computer Information Systems2015PENN FOSTER
High School Diploma2005Crossland High School, temple Hills , MD
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Resume Overview

Companies Worked For:

  • Cellular Sales
  • Flextronics International
  • Adecco
  • Comcast Communications

School Attended

  • PENN FOSTER
  • Crossland High School

Job Titles Held:

  • Retail Sales Executive
  • Retail Technical Support
  • Comm. Tech & Customer Account Executive

Degrees

  • Associate of Arts : Computer Information Systems 2015
    High School Diploma 2005

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